About the role

• Proposed designation: Senior Associate 2

• Role type: Individual contributor

• Reporting to: Manager

• Geo to be supported: US

• Work timings: 1 :00 PM to 10:30 PM

Roles & responsibilities

— Analyze and design technical features and functionality to ensure solutions meet business needs and align with the overall product vision.

— Create comprehensive documentation, including Business Requirements Documents (BRD), Epics, User Stories, and detailed requirement specifications, and translate them into Jira tickets for development teams to execute.

— Facilitate daily scrum ceremonies, including stand-ups, sprint planning, refinement, reviews, and retrospectives, while continuously monitoring project progress and proactively resolving team issues.

— Collaborate closely with the Product Owner and key stakeholders to refine requirements, align priorities, and ensure that the delivered product meets business expectations.

— Identify, remove, and escalate project impediments that may hinder the team’s progress, ensuring a smooth and efficient workflow.

— Support and empower the development team by fostering an environment that boosts productivity, encourages continuous improvement, and promotes a high-performance culture.

— Coach the team on Agile principles, self‑organization, cross‑functionality, and Scrum best practices to help them work more effectively and independently.

— Guide the development team toward building high‑quality products, ensuring alignment with technical standards, Definition of Done, and quality benchmarks.

— Help the team deeply understand Scrum values and principles, promoting transparency, collaboration, and accountability.

— Organize, refine, and optimize the product backlog to maintain clarity on priorities, ensure readiness for sprints, and support effective delivery of value.

— Collaborate with other Scrum Masters to share knowledge, improve processes, and drive continuous improvement across teams and the wider organization.

— Act as a servant‑leader for the software development team, fostering trust, enabling open communication, and guiding the team toward achieving their goals.

— Act as a leader to software development team

Educational qualifications

— BSc/BCA/MSc/MCA/B.Tech.

— A minimum of 6 years of experience in business analysis\scrum master or a related field.

— Exceptional analytical and conceptual thinking skills.

— The ability to influence stakeholders and work closely with them to determine acceptable solutions.

— Advanced technical skills.

— Excellent documentation skills.

Mandatory technical & functional skills

— Well versed in JIRA

— Strong communication skills, working with stake holders in US & India

— Good knowledge of MS Office (with an emphasis on MS Excel skills)

— Strong English communication abilities (Oral & Written)

Key behavioral attributes/requirements

— Attention to detail and quality consciousness

— Demonstrates ability to think critically and demonstrate confidence to solve problems and suggest solutions

— Be a quick learner and demonstrate adaptability to change

— Should be willing to and capable of delivering under tight timelines, basis the business needs including working on weekends

Sr. Associate2 : SCRUM Master

About the role