Head of Enterprise Architecture Operations

Location:  Bangalore / Hyderabad   
Reports to:  Head of Enterprise Architecture   
 

About the Role  

As Head of Enterprise Architecture Operations, you will play a pivotal role in ensuring the effectiveness and efficiency of global architecture management at Swiss Re. Based out of India, this Director-level position leads the operational backbone of enterprise architecture, enabling consistent governance, performance visibility, and collaboration across the organization.  

You will drive how architecture operates globally, increasing architecture transparency, defining KPIs, ensuring adherence to standards, managing decision forums, and delivering insights to senior executives. Working closely with the EA leadership team, domain architects, and senior business and IT stakeholders, you will help steer the architecture function to deliver measurable business value and strategic alignment.  

This is your opportunity to make a global impact by building a high-performing EA operations capability that underpins Swiss Re’s technology and business transformation agenda.  

Main Responsibilities  

EA Operations Leadership  

• Lead global Enterprise Architecture operations to ensure effective governance, decision-making, and transparency.
• Define, track, and report on key architecture KPIs and metrics that measure adherence, maturity, and value contribution.
• Develop and continuously improve processes for architecture decision boards, working groups, and community chapters.
• Ensure enterprise architecture information is available and maintained and data quality standards are met by all domains
• Lead operation and continuous improvement of EA tools   

 

Governance & Performance  

• Ensure consistent documentation and application of architecture principles and standards across domains.
• Monitor architecture compliance and drive remediation where needed.
• Prepare executive-level reports and dashboards on the state of architecture management.  

Collaboration & Stakeholder Management  

• Work in close partnership with EA leadership, domain and solution architects, and senior business and technology leaders.
• Act as a key enabler for alignment between business and tech strategy, architecture governance, and delivery.
• Support the global EA leadership team in driving engagement and transparency across the enterprise.
• Increase communication of EA via internal communication channels, publications, architecture trainings   

Team Leadership  

• Lead and develop the EA Operations team, fostering excellence, collaboration, and innovation.
• Build capabilities in performance analytics, governance processes, and architecture knowledge management.  

 

About you  

• Education:  Degree in Information Systems, Computer Science, or related field (or equivalent experience).
• Experience:  10+ years in enterprise architecture, architecture operations, or IT governance roles in global organizations.
• Strong understanding of architecture frameworks, governance models, and performance management.
• Proven ability to collaborate across senior leadership levels and influence in a complex, matrixed environment.
• Excellent analytical, organizational, and communication skills.
• Experience leading teams across global locations.
• Familiarity with EA tools, data-driven performance reporting, and KPI frameworks.
• TOGAF or equivalent enterprise architecture certification is an asset.
• Fluent in English (written and spoken)  

 

Join one of the world’s leading re/insurers, where technology and architecture are at the heart of transformation. As part of the  Enterprise Architecture Leadership Team , you will shape how architecture drives business strategy, innovation, and operational excellence on a global scale.