About the role

Manager - Scrum Master

Business Unit:

GDC Service Line: GTS

Location:

Bangalore/Hyderabad

About us

The KPMG Global Delivery Center (KGDC) growing consistently with 3,900+ professionals is operating from five locations in India — Bengaluru, Gurugram, Hyderabad, Kochi and Kolkata. KGDC provides Audit Support, Audit Technology and Risk Management services to KPMG US LLP and KPMG Canada LLP. KGDC is an integral part of the firm’s strategy to enhance innovation, build scalability and improve profitability, globally.

Through your work, you’ll build a global network and unlock opportunities that are possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Job details

Proposed designation: Manager

Role type: Individual contributor

Reporting to: Associate Director/Director

Geo to be supported: US

Work timings: 2:00 PM to 10:30 PM

Roles & Responsibilities

Lead Agile Execution: Drive the end-to-end Agile delivery process across multiple teams or programs. Facilitate all Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives with a focus on continuous improvement and team empowerment.

Coach and Mentor: Act as a mentor to Scrum Masters and Agile team members. Promote Agile values and principles, and help teams mature in their Agile adoption. Provide guidance on best practices and help resolve team-level challenges.

Stakeholder Engagement: Collaborate with Product Owners, Delivery Managers, and cross-functional stakeholders to ensure alignment on goals, priorities, and timelines. Act as a bridge between business and technology teams.

Backlog and Planning Support: Assist Product Owners in backlog grooming and prioritization. Ensure that user stories are well-defined, estimated, and ready for development. Help teams plan realistic and achievable sprints.

Impediment Resolution: Proactively identify and remove blockers that impact team productivity. Escalate issues when necessary and facilitate resolution through collaboration and negotiation.

Agile Metrics and Reporting: Track and report key Agile metrics such as velocity, burndown charts, and team health indicators. Use data to drive decisions and improve delivery outcomes.

Process Optimization: Continuously assess and refine Agile processes to improve efficiency and effectiveness. Lead initiatives to standardize practices across teams and contribute to organizational Agile transformation.

Documentation and Compliance: Support the creation and maintenance of project documentation including business requirements, epics, user stories, and process flows. Ensure compliance with internal governance and audit requirements.

Tool Management: Maintain and optimize Agile tools such as Jira, Confluence, and other collaboration platforms. Ensure accurate tracking of work items and visibility across teams.

Change Agent: Champion Agile culture and mindset across the organization. Lead workshops, training sessions, and Agile onboarding for new teams or members.

You May Be A Fit If You Have The

Educational Qualifications

A Bachelor’s degree in a relevant field such as Computer Science, Information Technology, Business Administration, or Engineering.
A Master’s degree (e.g., MBA or MS in Project Management or Technology) is often preferred, especially for senior or enterprise-level roles.
Professional certifications such as Certified ScrumMaster (CSM), SAFe Scrum Master, Professional Scrum Master (PSM I/II), or Agile Certified Practitioner (PMI-ACP) are highly recommended and sometimes required.

Work Experience

Minimum 5 years of relevant experience, with at least 2 years of functional skills related to Agile methodologies.
JIRA: Strong proficiency in managing boards, workflows, and sprint tracking.
MS Office Suite: Especially Excel for reporting and data analysis.
Power BI / Alteryx: Familiarity with data visualization and analytics tools is often expected.
SQL: Basic understanding for data queries and integration support.
Agile Tools: Experience with Confluence, Azure DevOps, or similar platforms.
Documentation: Ability to create and manage BRDs, epics, user stories, and process flows.
Stakeholder Management: Ability to work with cross-functional teams across geographies (India & US).
Communication: Strong verbal and written communication skills to engage with business and technical teams.
Team Leadership: Experience in mentoring junior Scrum Masters and leading multiple Agile teams.
Agile delivery in AI/Research environments: Experience managing iterative, exploratory work with evolving requirements and research dependencies.
Cross-functional collaboration: Ability to coordinate between data scientists, ML engineers, product managers, and business stakeholders.
Risk and ethics awareness in AI: Familiarity with responsible AI practices, model governance, and compliance considerations.

Key Behavioral Attributes/Requirements

Adaptability: Ability to thrive in dynamic, fast-evolving environments typical of AI projects. Comfortable with ambiguity, shifting priorities, and iterative experimentation.
Strategic Communication: Skilled at translating complex technical progress into clear and actionable updates for diverse stakeholders—bridging gaps between data scientists, engineers, and business leaders.

Interview Process:

Does the job role involve travelling: No

Does the busy season apply to this role?: No

Please be informed that KPMG Global Services (KGS) and its related entities do not charge any money, fees or security deposits from its job seekers during the selection process nor it has authorized any individual or entity to charge such fees or money on its behalf. It has come to our knowledge that certain fraudulent individuals or placement agencies falsely claim to be the empaneled vendors or employees of KGS, offering misleading job opportunities in exchange for fees or security deposits.

We request you to be vigilant and not respond to any individuals or entities demanding fees or charges during the selection process with KGS, as we do not charge any money or fees from anyone seeking employment with us. In case of any suspicion, we encourage you to report the incident directly to us.

Website:

http://kpmg.com/in

© 2025 KPMG Global Delivery Center Private Limited, a company incorporated under the laws of India and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited (“KPMG International”), a private English company limited by guarantee. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Document Classification: KPMG Public