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TD Newton
About the role
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Proposed designation:
Senior Associate 2
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Role type:
Individual contributor
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Reporting to:
Manager
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Geo to be supported:
US
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Work timings:
2:00 PM to 10:30 PM
Roles & responsibilities
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Prepare troubleshooting guide based on discussion with Product SME to
understand root cause and document the solutions in Confluence page
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Gather Stakeholder requirements about the required Documentation
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Evaluating business processes, anticipating requirements, uncovering areas
for improvement, and developing and implementing solutions.
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Leading ongoing reviews of business processes and developing optimization
strategies.
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Staying up-to-date on the latest process and IT advancements to automate
and modernize systems.
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Conducting meetings and presentations to share ideas and findings.
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Performing requirements analysis.
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Documenting and communicating the results of your efforts.
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Effectively communicating your insights and plans to cross-functional team
members and management.
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Gathering critical information from meetings with various stakeholders and
producing useful reports.
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Working closely with clients, technicians, and managerial staff.
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Providing leadership, training, coaching, and guidance to junior staff.
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Ensuring solutions meet business needs and requirements.
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Performing user acceptance testing.
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Developing project plans, and monitoring performance.
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Updating, implementing, and maintaining procedures.
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Prioritizing initiatives based on business needs and requirements.
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Serving as a liaison between stakeholders and users.
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Managing competing resources and priorities.
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Monitoring deliverables and ensuring timely completion of projects.
Educational qualifications
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A bachelor’s degree in business or related field or an MBA.
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A minimum of 7 years of experience in business analysis or a related
field.
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Exceptional analytical and conceptual thinking skills.
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The ability to influence stakeholders and work closely with them to
determine acceptable solutions.
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Advanced technical skills.
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Excellent documentation skills.
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Fundamental analytical and conceptual thinking skills.
Mandatory technical & functional skills
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Experience creating detailed reports and giving presentations.
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Competency in Microsoft applications including Word, Excel, and Outlook.
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A track record of following through on commitments.
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Excellent planning, organizational, and time management skills.
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Good Experience of JIRA tool
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Familarity with AGILE process
Key behavioral attributes/requirements
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Attention to detail and quality consciousness
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Demonstrates ability to think critically and demonstrate confidence to
solve problems and suggest solutions
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Be a quick learner and demonstrate adaptability to change
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Should be willing to and capable of delivering under tight timelines,
basis the business needs including working on weekends