APAC PS JOC Team Lead - AVP

Job Description

Purpose of the role

To develop risk management strategies that support the protection of the bank's regional sites against a range of variables. 

Accountabilities

• Management of specialist security services to support the bank’s regions through site level security oversight activities including the execution of security risk assessments and the alignment of security objectives, contractor management to review the effectiveness of existing physical controls.
• Implementation of security policies to ensure the effectiveness of existing security operations and controls such as the bank's systems, applications and networks.
• Development and implementation of risk management strategies to identify and mitigate physical security risks, including access, fire and natural disasters, and implement security controls and provide training to colleagues to mitigate those risk.
• Development of crisis management and contingency plans for the bank's facilities, evaluated through simulations, to demonstrate how colleagues should coordinate with stakeholders during a crisis.
• Management of stakeholder relationship including colleagues, vendors and regulatory agencies to algin security operations with the bank's objectives.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a "APAC PS JOC Team Lead" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences.

To be a successful " APAC PS JOC Team Lead”, you should have experience with:

• Monitor alarms, events and video feeds across assigned sites using approved platforms (e.g., CCURE and Genetec) and associated dashboards/queues.
• Detect, assess and manage events including forced/held/propped doors, intrusion/perimeter alarms, duress/panic alarms, tailgating/access misuse, and device/system health alerts.
• Maintain continuous situational awareness using maps, alarm queues, camera tours and watchlists; priorities based on impact and risk.

Essential Qualification:

• Command/operations Centre experience in real-time physical security monitoring and incident coordination across multiple sites.
• Strong incident management capability: validation, triage, prioritization, escalation, and decision-making under time pressure.
• Working knowledge of monitoring systems and workflows (ACS, CCTV/VMS, alarm queues/dashboards) and common failure modes.
• Sound risk judgement, strong control mindset, and composure during high-severity incidents.
• Clear written and verbal communication, including executive-ready situation reports and disciplined shift handovers.
• High standards for documentation, evidence handling, and confidentiality in line with SOPs and governance requirements.
• Shift-based leadership experience, including coaching, quality assurance, and performance management.

Preferred:

• Experience in financial services or similarly regulated environments with audit and control expectations.
• Hands-on experience with enterprise platforms (e.g., CCURE 9000 and Genetec Security Center) and monitoring rule/alarm tuning.
• Exposure to crisis management frameworks and post-incident reviews, including delivery of lessons learned and corrective actions.

Location-Pune.