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TD Newton
About the role
- GMS knowledge, ideally both from an inhouse (big multinational) and a big 4 or other consulting standpoint to ensure both the widths and depth of GMS knowledge across multiple GMS domains including: Immigration, Personal Tax Compliance, International Social Security, Compensation etc. Ideally also has experience with global engagement management with a client centric approach. Understanding GMS trends and technology, client expectations. (ideally 20+ years of experience, with proven track record of ability to execute and deliver results while keeping the team engaged and happy)
- Strong people leadership skills with the ability to build and scale (not enough just to run an existing team, need the type of person who has the ability to build from scratch, shape and upskill people). Ability to keep team members engaged. Growth mindset.
- Strong operational leadership skills and experience. e.g. goal setting, KPI setup, governance structure, monitoring and proactively managing operational performance and metrics, handling escalations. Running daily governance to prevent metrics from becoming red. Drive continuous improvement mindset and root cause solving.
- Excellent communication and stakeholder management skills with executive presence. Having the ability to work with multiple levels of the organization across the globe, including Member Firm partners.