People Operations Analyst

Why This Role Is Valuable

The People Operations Center of Excellence (CoE) Analyst is a key member of the People & Culture (P&C) team, supporting day-to-day operations, management of P&C data, and analytics for 10+ portfolio partners. This role is critical in ensuring P&C service excellence, data integrity, process efficiency, and actionable people insights through Workday and related HR systems.

How You Add Value to People Operations:

• HR Data Management & Reporting: Ensure accurate and timely processing of employee lifecycle transactions in Workday, maintaining data integrity across systems. Generate and distribute operational reports. Build and maintain HR dashboards to support HR customers.
• People Insights & Analytics: Leverage Workday and other tools to produce actionable people insights that inform decision-making. Identify and analyze trends in HR service delivery to support strategic HR initiatives.
• Data Auditing & Quality Control: Perform regular audits of HR data in Workday and Insperity. Identify and remediate discrepancies to ensure data accuracy and compliance.
• Business Audit Support : Conduct regular audits of HR data and processes to ensure consistency, accuracy, and compliance with internal controls. Partner with cross-functional teams to remediate discrepancies and enhance data governance.
• Workday Business Process Improvement: Identify opportunities to streamline and enhance Workday business processes. Collaborate with cross-functional teams to implement improvements and document best practices.
• Onboarding & Offboarding: Support onboarding and offboarding experience analysis, including survey results, timeliness of task completion, and
• Program & Process Enhancement Support: Assist with performance management, talent management, engagement programs, and other P&C initiatives as needed.
• Payroll & Compliance: Update payroll processing information, download and audit reports, and ensure compliance with internal controls and data privacy requirements.
• Perform other related duties as assigned. 

Candidate Requirements:

·        Experience: 3–5 years of HR experience, preferably in HR Operations and using Workday HCM in a global or matrixed environment.

·        Workday Proficiency: Knowledge of Workday HCM, including Workday business processes, reporting, and troubleshooting.

·        HR Service Delivery: Strong understanding of HR service delivery models and case management systems (e.g., Workday Help).

·        Analytical Skills: Demonstrated ability to analyze HR data, generate insights, and present findings to stakeholders.

·        Attention to Detail: High level of accuracy in data entry, auditing, and reporting.

·        Technical Skills: Advanced proficiency in Microsoft Office Suite, especially Excel (pivot tables, VLOOKUP, data visualization).

·        Autonomy : Demonstrate the ability to work independently with minimal supervision, proactively manage tasks, and make informed decisions while balancing quality, speed, and stakeholder expectations.

·        Communication: Excellent written and verbal communication skills; ability to work effectively with global teams.

·        Confidentiality: Ability to handle sensitive information with discretion.

·        Adaptability: Willingness to learn new tools and adapt to evolving processes and technologies.

·        Time Management: Strong organizational skills and ability to meet deadlines in a fast-paced environment.

Candidate Preferences:

·        ServiceNow Proficiency : General understanding of ServiceNow functionality

·        Cross-Functional HR Knowledge: General understanding of core HR functions including talent acquisition, compensation, benefits, employee relations, and HRIS. Ability to collaborate across disciplines to support integrated HR service delivery.