Job Description
About Citco:
The market leader. The premier provider. The best in the business.
At Citco, we’ve been the front-runner in our field since our
incorporation in 1948 led to the evolution of the asset servicing
sector itself. This pioneering spirit continues to guide us today as
we innovate and expand, push beyond the boundaries of our industry,
and shape its future. From working exclusively with hedge funds to
serving all alternatives, corporations and private clients, our
organization has grown immensely across asset classes and
geographies. For us, this progress is a pattern that we’ll only
maintain as we move forward, always prioritizing our performance. So
for those who want to play at the top of their game and be at the
vanguard of their space, we say: Welcome to Citco.
About the Team & Business Line:
Fund Administration is Citco’s core business, and our alternative
asset and accounting service is one of the industry’s most
respected. Our continuous investment in learning and technology
solutions means our people are equipped to deliver a seamless client
experience.
Responsibilities
Your Role:
-
Encompass all facets of the calculation of net asset values on a
variety of complex hedge funds. Managing a group of clients with
your Assistant Vice Presidents, your responsibilities will
include;
-
Oversee client service delivery and monitor service provision to
agree standards for key clients.
-
Formulate and implement key client service program.
-
Liaise internally with key operational areas to ensure awareness
by all of key client requirements
-
Visit clients on periodic basis to evaluate service quality and
identify client priorities
-
Assist in the resolution of complex client issues.
-
Escalation and Complaints Management within the team and within
the department.
-
Manage, train, and assist assigned Senior Account Managers in the
successful running of their teams.
-
Participation in the review of department procedures and policies
and supervision of Senior Account Managers to ensure adherence to
these procedures.
-
Participation in client conference calls.
-
Liaise with clients re reporting requirements and deadlines,
ensuring delivery in an accurate and timely manner.
-
Continuous risk assessment of current and potential new funds
under administration.
-
Identify issues / concerns and recommend company wide solutions
for any / all high risk projects
-
Operational Risk – Monthly reporting on status reports and key
development issues.
-
Project work – proactive approach to industry and regulatory
changes and the development and promotion within Citco Fund
Services.
-
Participating in and leading projects that may be defined from
time to time in connection with the continuing expansion and
evolution of the business
Qualifications
About You:
-
Bachelor or Masters Degree in Accounting, Finance, Economics or
Professional Accounting Designation (ACA , CIMA , ACCA) or any
related area and/or a professional accounting qualification
-
Min 15 years of experience in Financial Services with experience
to Product Control , Operations or Fund Accounting
environment
-
Strong Supervisory skills with experience in managing and/or
leading staff for 5-7 years
-
Strong technical knowledge of Hedge Fund Accounting
-
Excellent analytical, problem solving skills with high degree of
attention to detail
-
Strong business acumen.
-
Strong risk management knowledge
-
Good client/ business relationship management
-
Strong interpersonal and communication skills
-
Proficient in Microsoft Applications (Word, Excel, Powerpoint
etc)
Our Benefits
Your well being is of paramount importance to us, and central to our
success. We provide a range of benefits, training and education
support, and flexible working arrangements to help you achieve
success in your career while balancing personal needs. Ask us about
specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse
backgrounds. Our inclusive culture is a source of pride and
strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with
disabilities. Accommodations are available upon request for
candidates taking part in all aspects of the selection.