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The Engineering Department designs, builds and supports applications that streamline processes, enhance user experiences, and drive business growth. With a strong focus on security and scalability, we empower our teams and customers to thrive in the digital economy.
Contribute to the development, verification and support of our MS Dynamics CRM to complement our core systems and continually improve business outcomes.
Contribute to the delivery of MS Dynamics CRM releases to meet business objectives and engineering standards.
Adhere to all development practices, policies and procedures.
Design and develop MS Dynamics CRM solutions to complement our core systems ensuring they comply with company standards and policies.
Ensure the quality of our products and software releases through efficient and thorough design, development and testing practices.
Support and maintain our MS Dynamics CRM solutions.
Create and maintain documentation.
Assist in the rollout of our MS Dynamics CRM solutions and other connected applications.
Contribute to the continuous improvement of development methodologies and our software by ensuring that latest technologies and practices are continually being considered and adopted.
Continually develop own skills to help increase overall capability of the team.
Contribute appropriately to peer reviews, group discussions and decisions.
Required:
Collaboration: Uses experience and foresight to proactively set stakeholder expectations and leads by example in attending and facilitating cross-team interactions.
Social & Culture: Contributes to maintaining positive team morale and prioritises succeeding as a team ahead of individual success.
Feedback: Contributes to team feedback exercises (e.g. retrospectives) and proactively implements suggestions and improvements.
Communication: Maintains an inclusive, safe environment for ideas to be shared and encourages discussion within the team, prompting individuals to participate and canvass opinions.
Decision Making: Encourages consistency in approach and handles risk and change within personal work scope effectively.
Mentoring: Seeks guidance and feedback from others and coaches teammates in a respectful and flexible manner.
Strategy: Improves the efficiency of the delivery model and proposes enhancements to customer experience
Technical Capabilities:
Required:
Quality: Creates mechanisms which measure and ensure quality standards are followed and seeks to evolve standards to fill gaps and challenge low-value elements.
Problem Solving: Able to step in to unfamiliar projects to assist with complex issues. Defines and ensures observability standards and tooling to evolve system reliability
Software Design & Architecture: Architects for scale and performance and effectively challenges over/under engineering to balance design and delivery.
Security: Ensures security is considered in requirements and helps evolve security practices.
Incremental Value Delivery: Breaks down work to deliver value early by extracting deliverable components from complex requirements while maximizing work not done.
Testing: Uses risk-based testing techniques when planning testing approach considering activities across teams. Feeds insights back into team to foster improvement.
Test Design & Architecture: Competent to design tests at all levels of the testing pyramid and considers simplicity, extensibility and cost of maintenance
Desired Previous Experience:
Developing, customizing, integrating, deploying and administering MS Dynamics CRM 9.1 (on premise)
Use of the following technologies: .NET 6+/C#, HTML, CSS, SQL (Ideally Oracle PL/SQL), SPA JavaScript frameworks, Responsive UI
Use of source control, Git preferred
Continuous integration, continuous delivery and test automation approaches
Delivering software as part of a team through all phases of the development cycl