HR-Practice Manager - TA COE Tech and Process

Job Title: HR-Practice Manager - TA COE Tech and Process

 

Job Purpose
• Responsible for successful delivery of HR systems and process solutions.
• Responsible for optimizing recruitment system and process efficiencies.
• Responsible for maintenance and enhancements of current processes.
• Responsible to track and drive adoption of new technology/systems.

 

Key Responsibility Areas: 
Process and Technology Enhancements
• Ensure all the set processes for TA are system driven.
• Working with external vendors and tech partners to resolve system related issues faced by the HR team.
• Acting as TA project manager for assigned system/tech projects and ensure timely completion of the project.
• UAT management for TA applications and systems.
• Address day to day queries from TA partners and other team members on systems/processes managed.
• Ensure all vendor payments are managed in a timely manner.
• Support delivery team with relevant data points, accesses and ensure systems work as per defined process.
• Create SOPs and user manuals.
 

Internal Platform Training and Adoption
• Identifying training needs of end users and working with technology partners to develop and provide the necessary training to meet those needs.
• Track platform usage and publish relevant metrices to drive adoption of all applications.
• Ensure laid down processes are adhered to by all users. 

Process and Compliance

 • Critically review existing processes and identify change areas.
• Market benchmarking of processes and systems.
• Draft process notes, Job cards and guidelines on TA processes.
• Ensure processes are in line with Regulatory and internal guidelines
• Ensure policy compliance across TA processes and systems and develop a governance mechanism.
• Ensure that vendor management related activities are as per policy.
• Highlight process gaps if any and propose solutions for addressing them.
• Engage with multiple internal teams and stakeholders on process design and approvals.
 

Educational Qualifications 
• Graduation: Any
• Post-Graduation: MBA in HR

 

Key Skills

HR business experience
• Experience of successfully managing technology projects and roll outs
• Ability to work and collaborate with stakeholders at all levels
• Strong analytical skills – ability to assess processes and outcomes by establishing and interpreting metrics
• Strong verbal/ written communication and listening skills
• Strong organization and planning skills to enable management of multiple priorities
• Experienced with HRMS modules including recruitment, talent management etc.

 

Experience Required:
• Minimum experience in years – Preferably 3-5 Years