About the role

Description - External

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

UiPath Agentic Automation Developer/Engineer will design, build, and deploy intelligent, autonomous automation solutions using UiPath Studio, AI Center, and LLM-based technologies. This role merges traditional Robotic Process Automation (RPA) with cognitive AI, creating agents that make decisions, handle unstructured data, and manage dynamic workflows. The engineer will specifically focus on automating Revenue Cycle Management workflows to deliver significant value to Optum and its clients from cost savings and revenue lift.

Primary Responsibilities:

Agentic Development: Design, develop, and deploy AI-driven agents that can think and act autonomously within the UiPath ecosystem.
AI Integration: Integrate LLMs, GenAI models, and AI Center components to enhance automation intelligence.
Solution Design: Collaborate with stakeholders to map processes and develop intelligent workflows (e.g., using Document Understanding, Action Center).
Technical Optimization: Ensure scalability, security, and high performance of automation workflows.
Maintenance: Troubleshoot, debug, and monitor production agents.
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so.

Qualifications - External

Required Qualifications:

Graduate degree or equivalent experience.
2+ years in automation/software development, with 1+ years specialized in Agentic AI/cognitive automation.
2+ years of VB.Net or C# experience, 2+ years of experience with databases.
2+ years experience in understanding business processes and interacting with business stakeholders.
AI & Logic: Experience with prompt engineering, context-aware automation, and machine learning concepts.
Proficiency in developing automations using any of these tools: UiPath, Python, LangGraph.
Integration: Proficient in API integrations, data handling, and automation frameworks.

Preferred Qualifications:

Healthcare operations process experience.
UiPath Proficiency: Deep knowledge of UiPath Studio, Orchestrator, and AI Center.

Key Focus Areas

Agents vs. Robots: Moving beyond static rules ('robots do') to dynamic, decision-making systems ('agents think').
Efficiency: Streamlining operations through intelligent, self-correcting workflows.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Software Engineering Lead-RPA UI Path