Missions
As part of the re-organization, this role will
be part of the new department responsible for
defining the GLBA transformation strategy
& programs and report directly to the Head
of Products for this unit.
The Product Owner (PO) represents, in a
feature team (or two), the voice of the
customer and the one of all the stakeholders
(including the other POs). As a feature team
member, one participates to the teams’
ceremonies (and cross-team).
- Is responsible for supporting the business
line’s strategy defined by the "product
management" (ie: sponsors, experts or Loan
Factory Exco members)
- Facilitates to split EPICs into features and
participates, with the members of the feature
team, in the features’ split into stories
- Prioritizes the stories with the team
members according to the roadmap and the
objectives of the conurbation.
- Arbitrates the business needs to deliver the
maximum of business value. If necessary, its
backlog is refined and aligned with the
backlogs of other feature teams in the same
value chain
- Works with ARC to understand and prioritize
technical features and stories in line with
the user needs. Based on demos and acceptance
criteria, he accepts (with the feedback from
key users) stories as completed.
MISSION :
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Support the business line’s strategy
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Prioritize the stories with the help of
business & IT stakeholders
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Arbitrate the user needs to maximize the
efficiency and deliver value
Profile
ACTIVITIES :
Consolidates the voice of the customer by
liaising regularly with all stakeholders
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On the business side with the sponsor, key
users, product management and other POs
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Technically, understands technical constraints
and innovation points
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As customers or users benefit from the value,
the PO organizes regular feedback sessions to
collect their opinions and check the impact of
the innovation
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He can participate in certain ceremonies to
follow up on innovation opportunities.
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He must make sure to compare the functional
process before and after each feature
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He must plan and coordinate change management
regarding the client
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Levers: backlog refinement, key user
onboarding (demo)
Work with product management to understand
and finalize the business strategy related
to the commercial chain and EPICS
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Define and frame business opportunities,
discuss main drivers, explore assumptions, set
change management expectations
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Propose several levels of investment to choose
the best solution in line with user needs and
available budget
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Synthesize the entire solution in a SDP,
including the need for automatic monitoring
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Ensure that NorthStar’s principles are
correctly applied
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Levers: Design thinking, UX Design, Business
Value Model, Persona