Data Quality/ Data Governance - Lead Analyst

Job Overview

JD 1: SIS – DQM- NAM DQ team (C12)

About us:

Analytics Information management (AIM) is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast growing organization working with Citi businesses and functions across the world.

What do we offer:

DQM team manages the implementation of best in class data quality measurement programs across globe in retail consumer bank. The critical areas we support:

• Regulatory Support : Execution of business data quality measurements as per regulatory programs like CCAR, AML etc

• DQ rules Design : Identification of critical data elements in different systems, data quality rules design, testing and validation of rules 

• Data Governance : Standardization of data definitions and ensuring consistency in measurement as per definitions across systems/products/regions

• DQ Score cards : Publishing monthly/quarterly score cards at product level and preparing executive summary reports for senior management

• Issue Management : Identifying defects and investigating root causes for different issues. Following up with stakeholders for resolution as per SLA

• Audit Support : Identifying cases on control gaps, policy breaches and providing data evidence for audit completion

Expertise Required:

Analytical / Project management Skills 

• Liaison with Business, Operations and Technology stakeholders to identify critical data elements, define data quality rules, and implement data quality measurement and monitoring

• Implement data quality issue management and resolution processes to ensure data quality issues are identified, prioritized and remediated effectively

• Lead efforts to implement or modify necessary policies, procedures and system enhancements to fill current and future Data Governance Gaps

• Directly manage team of DQ analysts and involve very closely in day to day work.

• Help team members in understanding requirements for all DQ profiling/ ad-hoc requests and provide required support to build logic for the same.

• Provide all the support to Data Governance/Data Stewards including Partner / stakeholder management, expectations settings with partners, prioritization of work to team members, and act as Data and functional SME.

• Develop and maintain project management trackers and provide regular updates to managers, senior leadership team and stakeholders.

• Design, Implement and enforce strong processes and framework to efficiently manage end to end Data Quality engagement. Also, support and help team in process re-engineering, optimization and automation.

• Ensuring required controls, checks, governance, process documentation is always upto date and maintained regularly.

• Having productive team meetings, 1-on-1 meetings regularly with all team members.

• Understand concerns, challenges and roadblocks team is facing and provide them all the required support to overcome the same.

• Proficient in formulating analytical methodology, identifying inconsistencies, anomalies & patterns with data

• Generate actionable Business Insights

 (Preferred) -

Tools and Platforms      

• Proficient in SAS, SQL, Teradata

• Proficient in MS Excel, PowerPoint  

Domain Skills

Good understanding of

• Banking domain (Cards, Deposit, Loans, Wealth management, & Insurance etc.)

• Audit Framework

• Data quality framework

• Risk & control Metrics

 (Preferred) - Knowledge of Finance Regulations, Understanding of Audit Process

Nice to Have Skills:

• Exposure to BI tools and technologies – example: Tableau or Cognos or SAS BI etc.

• Automation and process re-engineering / optimization skills

Soft Skills

• Ability to identify, clearly articulate and solve complex business problems and present them to the senior management or partners in a structured and simpler form

• Should have excellent communication and inter-personal skills

• Good process/project management skills

• Mentoring junior members in the team

• Ability to work well across multiple functional areas

• Ability to thrive in a dynamic and fast-paced environment

• Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.

• Proactive approach in solving problems and eye for details

• A strong team player

Educational and Experience:

• MBA / Masters Degree in Economics / Statistics / Mathematics / Information Technology / Computer Applications / Engineering from a premier institute. BTech / B.E in Information Technology / Information Systems / Computer Applications

• (Preferred) Post Graduate in – Computer Science, Mathematics, Operations Research, Econometrics, Management Science and related fields

• 10+ years of hands on experience in people management, delivering data quality, MIS, data management with at least 2-3 years’ experience in Banking Industry