About the role

Job Summary

• This role is within the Corporate and Investment Banking business (“CIB”). CIB business has a footprint across the globe with an annual >USD11 bn revenue and risk weighted assets around ~USD140bn. The asset portfolio comprises a wide variety of financial instruments. The Business Performance Operations finance team supports the CFOs providing financial insights and performance and tracking progress of strategic initiatives. The incumbent is expected to have forward looking mindset.
• The Specialist Client MI is a key role within Business Performance Operations which delivers Client Profitability and insights to the business in driving the strategy and measuring the performance.
• Broad areas covered within this role include
• Functional Owner on Client Profitability logic and deliverables for the Country
• Support Finance and Business teams in understanding the Client Profitability which are complex from data flow and logics and respond to queries.
• Drive business engagement to create awareness and enhance user experience in resolving for the user queries.
• Catalyst is enabling the users to adopt to new systems and process.
• Strong understanding of CIB business requirements in engaging with Senior stakeholders and front-line business users.

Key Responsibilities

Business
Being an effective Information and Insights Partner, responsible to provide:
• Accurate and timely information availability in the Client MI systems
• Proactive engagement with the user community in creating awareness and adopting changes.
• Partnership with Country and Product Finance teams and other system team to enhance the Data quality of information in the system

Processes
Being a Functional owner of the Client MI Profitability, responsible for:
• Champion of the process and able to connect front to back with complete process ownership
• Implementing industry best practices on Performance Management, Forecasting and Business Analytics
• Driving Continuous process improvement which drives efficiency and better control in all the Client MI
• Collaborating with other Business Performance leads to ensure standard and consistent MI is delivered to business across CIB
• New ways to engage with the user community to provide enhanced user experience.
• Build a strong data governance framework for Critical Data Element, Reconciliation to ledger etc.

Risk Management
• Represent BPO in-Service Review engagements with CFOs, provide management insights and address any CFO level actions from the Review meetings
• Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising and identify and manage forward looking risks.
• Through assignment of direct and indirect reports, establish and maintain an appropriate framework and procedures for monitoring, identifying, measuring, assessing, reporting, and managing compliance, regulatory, financial crime, operational and reputational risks

Governance
• Build and review Governance framework around Standard MI, internal controls, adherence to policy to adherence to agreed risk appetite.

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
• Country CEOs & CFOs
• Country Business Heads and Product CFOs
• Technology Partners
• Business Performance Operations GPO and Leadership team
• Head of GFS
• Finance Operations and Transformation
• Group & Country Finance

Other Responsibilities
Embed Here for good and Group’s brand and values in Fin Operations Business Performance Team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Qualifications

• MBA, CA, CMA with minimum 3 years of experience (post qualification) in a financial service industry

Additionally, the following skills sets are a key to success of the incumbent:
• Strong understanding of Product / Client Profitability in a Banking Domain.
• Strong Stakeholder engagement and business communication including Frontline and Technology teams.
• Data Skills to understand complex data flows and transformation.
• Strategic mindset and with a good understanding of FP&A activities pertaining to Corporate and Investment Banking business.
• Strong analytical skills and ability to make decisions.
• Excellent business judgment, operational control management and risk assessment.
• Experience in change and programme management and self-awareness to adopt varying approaches for different stakeholder dynamics.
• Results orientation, exceptional energy, and ambition to drive systems, technology and process
• Strategic context with ability to work collaboratively within the Team and the Bank in formulating strategies involving sourcing and suppliers to deliver business value
• Senior executive stakeholder management capability that provides strong collaboration with business and functional leaders.
• Possesses skill to leverage interpersonal abilities to influence others and skilfully build credibility with stakeholders
• Mental tenacity and analytical mind having the ability to take on tough and complex challenges, yet remain calm and professional under pressure.

Skills and Experience

• Financial Analysis
• Banking Products
• Stakeholder Communication
• Data Analysis
• Database Skills
• Performance Management
• Business Intelligence Tools
• Manage Risk
• Manage People
• Strategy & Execution
• Risk & Controls
• Regulatory & Compliance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Manager- Client MI