-
Develop and maintain reporting systems to track key performance and
metrics relevant to the organization’s goals and objective. Collaborate
with cross-functional teams to ensure accurate and timely delivery of
the reports and dashboard.
-
Rationalize, Enhance, Transform and automate reports as required by
business teams. Perform adhoc analysis and root cause analysis to
address specific reporting/business challenges.
-
Interpret data to identify trends, patterns, and anomalies, and provide
insights to stakeholders to support informed decision-making.
-
Translate data into customer behavioral insights to drive targeting and
segmentation strategies and communicate clearly and effectively to
business partners and senior leaders.
-
Individually collaborate & manage end-to-end project communication
with onsite business partners and team in India.
-
Ability to lead projects and mentor a team of analyst maintaining high
quality work.
-
Ensure data accuracy and consistency through following standard control
procedure and adhere to Citi’s Risk and Control guidelines.
Experience and Skills Required:
-
6+ years of experience in BigData systems, Hive, Hadoop, Spark (Python)
and cloud-based data management technologies.
-
Proficiency in SQL, Excel, and data visualization tools such as Tableau,
Power BI or similar software.
-
Know-How of Credit Cards domain, marketing and various methods / tools
business use to reach and engage with their audience.
-
Know-How of Google Analytics / Adobe Analytics to track and report
website traffic, funnel performance and journey analytics.
-
Proven experience as an analyst, with a strong background in reporting
and data analysis.
-
Excellent communication and stakeholder management skills, with the
ability to create presentation, present reports, findings, and
recommendations to diverse audiences.
-
Proven ability to manage projects and mentor team.
-
Contribute to organizational initiatives in areas including competency
development, training, organizational building activities, etc.
Educational and Experience:
• Bachelor's degree in computer science, Engineering, or related
field
This job description provides a high-level review of the types of work
performed. Other job-related duties may be assigned as required.