Assistant Manager : Operational Excellence\Transformation

Job Description

The position in discussion is with the Transformation team at KGS, which is KPMG’s global delivery center and an integral part of the firm’s strategy to enhance innovation, build scalability, and improve profitability globally. 

The person in this role will work closely across KGS India and KPMG member firms to drive transformation programs as well as develop a culture of continuous improvement.

 

Designation	Assistant Manager
Reporting to	Associate Director
Role type	Individual contributor
Employment type	Full-time

Responsibilities

Roles and Responsibilities

Principal Accountabilities 

• Work closely with the BU Transformation team, BU teams, Process Owners to drive Operational excellence program
• Build continuous improvement culture in the BU deploying Lean practices to create an environment of best practice sharing, innovation, Kaizen etc.
• Support to create capability within KGS on Lean transformation to begin with and establish operational excellence as a core competency in our teams 

Principal Duties/Responsibilities 

• Delivery tangible outcomes through Operational Excellence projects and initiatives and help deliver 8 to 10 X ROI on the budget
• Collaborate with other BU’s / Peer experts /Global teams to maximize benefit realization
• Deliver OpEx projects within the divisional portfolio on time, to scope and within budget
• Identify opportunities for OpEx to be implemented to derive material benefit for KGS
• Ensure the KGS OpEx methodology, tools, technologies and thinking is embedded in this program and in BU Operations
• Create and deliver a communications plan which builds a deep and wide understanding of OpEx across the division
• Identify and grow potential OpEx Internal resource and evangelists. Increase the Pool of quality improvement Catalysts across KGS
• Operate as an exemplar to constructively challenge the organization to constantly improve operational capability and performance
• Coach teams within the division on the application of OpEx. Target is to train more than 20% of the work force on OpEx Initiatives in Year 1, 50% in Yr 2 & more than 80% in Yr 3
• Support global / end client transformation engagements, as and when required
• Build relationship with stakeholders of respective KGS and global teams

Qualifications

Education background

Required:

• Graduate / Engineering background (REC/NIT/IIT etc.) or MBA from a reputed college
• Certified / Trained Six Sigma Black Belt from Reputed Organizations such as ASQ

Desirable:

• PMP certified / PRINCE2 Practitioner
• Other qualifications relating to data analytics/ Intelligent automation

  Mandatory Skills

• 6-10 years of overall experience of which at least 4 years of experience in driving independent Black belt six sigma projects and lean transformation projects
• Must have done Quality / Operational Excellence roles in large capacity
• Should have excellent knowledge and experience of running Lean projects
• Should have Led / Mentored at least 3 Black Belt and 10 Green Belt projects
• Experience of conducting Lean Six Sigma trainings would be preferred
• Preferable to have driven diverse technology enabled solution

Experience of building value stream maps and ability to use Lean tools / methodology

  Preferred Skills

• Excellent communication skills
• Excellent execution skills; and a go-getter

Good Management and employee interface