About the role

Production Support

Missions

We are seeking a highly skilled DevOps / Site Reliability Engineer (SRE) with strong expertise in monitoring, logging, tracing, and observability platforms . The ideal candidate will design, implement, and operate scalable observability and monitoring solutions to ensure high availability, performance, and reliability of business-critical systems.

This role requires hands-on experience with modern observability stacks including Prometheus, Grafana, ELK, OpenTelemetry , and related tools, along with strong operational and automation skills.

Experience

5-8 years in DevOps / SRE / Observability roles

Key Responsibilities

DevOps & SRE Responsibilities

· Design, implement, and maintain highly available, scalable, and reliable systems

· Apply SRE principles such as SLIs, SLOs, error budgets, and incident management

· Automate infrastructure provisioning, monitoring, and alerting processes

· Participate in on-call rotations and lead incident triage and root cause analysis (RCA)

· Improve system reliability through proactive monitoring and performance tuning

Monitoring & Observability

· Build and manage end-to-end observability platforms covering:

o Metrics

o Logs

o Traces

· Design and implement monitoring frameworks for cloud-native and distributed systems

· Define alerting strategies to reduce noise and improve mean time to detect (MTTD) and recover (MTTR)

· Create and maintain dashboards, alerts, and runbooks for operational teams

Tooling & Platform Management

· Implement and manage observability tools including:

o Metrics : Prometheus, Thanos

o Visualization : Grafana

o Logging : Elasticsearch, Logstash, Kibana (ELK), Fluentd

o Tracing : Jaeger, Tempo

o Telemetry : OpenTelemetry

· Integrate observability tools with CI/CD, cloud platforms, and Kubernetes environments

· Optimize storage, retention, and performance of observability data