Business Analytics & AI
Cvent is a leading meetings, events, and hospitality technology provider with
more than 4,800 employees and ~22,000 customers worldwide, including 53% of
the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event
marketing and management platform for marketers and event professionals and
offers software solutions to hotels, special event venues and destinations to
help them grow their group/MICE and corporate travel business. Our technology
brings millions of people together at events around the world. In short, we’re
transforming the meetings and events industry through innovative technology
that powers human connection.
The DNA of Cvent is our people, and our culture has an emphasis on fostering
intrapreneurship – a system that encourages CVENTERS to think and act like
individual entrepreneurs and empowers them to take action, embrace risk and
make decisions as if they had founded the company themselves. At Cvent, we
value the diverse perspectives that an individual brings. Whether working with
a team of colleagues or with clients, we ensure that we foster a culture that
celebrates differences and builds on shared connections.
About the Role:
We’re looking for a Senior/ Lead, Business Analytics & AI with strong business
analytics experience to design, develop, and deploy advanced AI/ML solutions
that power data-driven decision-making across Sales, Marketing, and broader
business functions. If you're passionate about solving unstructured business
problems with cutting-edge AI, predictive modeling, and data engineering, and
enjoy turning data into strategy, you’ll thrive in this role.
In This Role, you will:
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Develop end-to-end AI-powered analytics models to solve complex business
problems using structured and unstructured data, especially in Sales &
Marketing domains.
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Build predictive models and automation solutions for lead scoring, churn
prediction, upsell/cross-sell, next-best-action, pipeline forecasting, and
campaign effectiveness.
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Use Generative AI (Gen AI) techniques to enhance research, data exploration,
and prompt-based insight generation.
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Collaborate with Sales, Marketing, Product, IT, and Analytics stakeholders
to understand business objectives, structure analytical approaches, and
build scalable solutions.
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Perform deep data exploration and build advanced statistical, ML, and Gen AI
models (e.g., transformers, topic modeling, LLMs).
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Design and manage SQL procedures and data pipelines for Snowflake and other
platforms; ensure data accuracy and governance.
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Build interactive dashboards and visualizations using tools like Tableau or
Sigma to make complex insights easy to consume.
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Work across multiple projects and mentor junior team members while promoting
analytics adoption across teams.
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Implement CI/CD, Git, and software development best practices for model and
solution deployment.
Here's What You Need:
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3–7 years of experience in Business Analytics and AI/ML, with a strong focus
on Generative AI applications.
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Proven expertise in Python (Pandas, Scikit-learn, TensorFlow, Hugging Face,
LangChain, etc.) and AI/ML model development.
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Hands-on experience building and deploying Gen AI models for research,
summarization, and business-specific insights.
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Strong SQL skills for data extraction, transformation, and automation across
large-scale databases (e.g., Snowflake).
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Experience in data visualization using Tableau, Sigma, Power BI, or similar
tools.
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Ability to work with structured and unstructured data, applying prompt
engineering and AI-driven methods for insight generation.
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Exceptional communication skills to translate technical insights into
business value.
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Prior experience in a SaaS environment, especially supporting Sales and
Marketing functions, is a big plus.
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Familiarity with software engineering practices like Git workflows, code
reviews, and CI/CD pipelines.
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