Manager - License Advisory
Job Summary:
The Manager - License Advisory plays a critical role in guiding our customers
through the complexities of software licensing compliance. With a focus on
high-value prospects, you will communicate directly with executives to address
licensing issues and negotiate settlements, ensuring the effective management
of our client's IT assets.
Key Responsibilities:
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Engage with high-value License advisory prospects to identify software
license issues and ensure customers comprehend potential IP or contractual
violations.
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Negotiate license compliance settlement values and timelines directly with
customers to facilitate smooth resolutions.
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Initiate and manage audit requests for Adobe customers, leading them through
the audit process and presenting findings with impactful negotiation on
resolutions.
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Utilize Adobe's analytic tools and databases to thoroughly investigate
license compliance prospects and provide actionable insights.
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Collaborate with CXO-level stakeholders to secure their support and active
participation in compliance engagements and audit processes.
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Apply critical thinking to interpret Adobe licensing rules in various
customer software deployment scenarios.
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Proactively work alongside the Sales team to gather necessary information
and foster collective efforts towards compliance closures.
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Track leads and forecast compliance sales using various tools such as
Salesforce, CRM, and SharePoint.
Requirements:
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7+ years of customer-facing experience in IT asset management consulting,
audit, or related customer management roles.
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Strong communication and negotiation skills, with demonstrated success in
engaging at the executive level.
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Self-motivated and proactive, able to deliver quality work independently.
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In-depth understanding of software licensing models, license agreements, and
contracts.
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Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
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Experience in quota-bearing roles with a proven track record of success in
achieving sales targets.
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Ability to manage complex discussions and mitigate pushback regarding
compliance issues with customers.
Preferred Qualifications:
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Experience with Adobe licensing and products is highly desirable.
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Familiarity with industry-standard audit processes and compliance
frameworks.
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Advanced proficiency in analytics and reporting software tools.
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Strong relationship-building skills and established networks within the
enterprise IT sector.
Benefits:
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Competitive salary with performance-based incentives.
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Comprehensive health insurance and wellness programs.
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Flexible working hours and the option for remote work.
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Opportunities for professional development and career advancement.
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Inclusive work environment fostering diversity and collaboration.
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Generous vacation and paid time off policies.
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Access to innovative tools and resources to enhance productivity.