About the role

Microsoft 365 & Collaboration Engineer

Job Summary:

The Microsoft 365 & Collaboration Engineer will play a pivotal role in optimizing and administering Microsoft 365 services at our Dubai office. This position is crucial for ensuring the seamless operation and security of our collaboration tools, significantly impacting user productivity and engagement across the organization.

Key Responsibilities:

Administer and optimize Microsoft 365 services, including Exchange Online, SharePoint, and Teams, to enhance system performance and user satisfaction.
Configure and manage enterprise email security and governance policies to protect sensitive information and maintain compliance.
Ensure compliance and data protection across Microsoft 365 workloads by implementing industry-standard practices and tools.
Enhance collaboration by streamlining processes and integrating Microsoft 365 tools to foster user adoption and effective communication.
Drive continuous improvements to user experience by gathering feedback and implementing enhancements based on user needs and best practices.
Assist in troubleshooting and resolving technical issues related to Microsoft 365 applications, ensuring minimal disruption of services.
Stay updated with the latest trends and updates in Microsoft 365 technologies to proactively suggest improvements and new features.

Requirements:

Minimum of 18 years of extensive experience in managing Microsoft 365 environments and collaboration solutions.
Proven expertise in administering Exchange Online, SharePoint, and Teams with in-depth knowledge of the associated technologies.
Strong understanding of email security protocols and governance policies in enterprise settings.
Experience with compliance and data protection strategies related to Microsoft 365 services.
Excellent problem-solving skills and ability to troubleshoot technical issues efficiently.
Strong communication and interpersonal skills to work effectively with diverse teams and stakeholders.
Bachelor’s degree in Computer Science, Information Technology, or a related field, with MOFA attested credentials required for non-Indians.

Preferred Qualifications:

Certifications in Microsoft Azure or Microsoft 365-related technologies.
Experience with enterprise-level IT projects and implementations, particularly in collaboration tool environments.
Ability to create training and documentation materials to support user onboarding and self-help resources.
Experience in cross-regional collaboration and understanding of cultural sensitivities in diverse workplaces.

Benefits:

Competitive salary range of 28,000 AED, negotiable up to 33,000 AED based on skills and experience.
Single benefits package tailored to support your professional and personal needs.
Opportunity to work in a dynamic and innovative environment with a focus on professional development.
Engagement with a diverse team of professionals in a leading global organization.
Access to ongoing training and certification opportunities to enhance your skills and knowledge.
Flexible working arrangements to support work-life balance.
Networking opportunities with industry leaders and experts within the collaborative software space.