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Menschen Consulting Pvt. Ltd.
Service Engineer
Menschen Consulting Pvt. Ltd. · posted 3 months ago
Pune, Bengaluru +6 moreoperations
About the role
Position: Service Engineer
Job Summary
We are looking for enthusiastic and technically strong Service Engineers to provide installation, maintenance, troubleshooting, and customer support for advanced analytical and testing instruments. This role offers excellent exposure to cutting-edge technologies such as XRF Spectrometers, Coating Thickness Measurement Systems, Microhardness Testers, and Material Testing Equipment.
Key Responsibilities
- Installation, commissioning, and calibration of analytical instruments at customer sites.
- Attend breakdown calls and provide timely technical support.
- Execute preventive maintenance activities to ensure maximum equipment uptime.
- Conduct customer training programs on instrument operation and maintenance.
- Diagnose and resolve technical issues remotely and on-site.
- Maintain service reports, installation reports, and customer communication records.
- Manage spare parts inventory and service documentation.
- Build strong relationships with industrial customers and key accounts.
- Support customers across assigned territories and travel as required.
- Identify new business opportunities and customer requirements and share market feedback with management.
- Collaborate with cross-functional teams to ensure complete customer satisfaction.
Product Portfolio
- X-Ray Fluorescence (XRF) Spectrometers
- Handheld Coating Thickness Measurement Instruments
- Material Analysis Systems
- Ferrite Content & Conductivity Measurement Instruments
- Automatic Micro-Hardness Testing Equipment
- Ultrasonic Thickness Gauges
- Bench-top & Couloscope Coating Thickness Instruments
Eligibility Criteria
Education
- Diploma / B.E. / B.Tech in Electronics, Instrumentation, Industrial Electronics, Electrical, Mechatronics, or related disciplines.
Experience
- 1 to 3 years of service experience in industrial instruments, testing equipment, automation products, laboratory instruments, or analytical equipment.
- Freshers with excellent academic records and strong technical aptitude may also apply.