Officer / Sr. Officer – Capability Building & Employee Engagement

Job Title	Officer / Sr. Officer – Capability Building & Employee Engagement
Name of the Employee
Department	HR
Reporting Manager	Head-HR, IR & Admin
Scope of work	Shivane
Responsible person in his absence

Job Summary

To drive employee capability development, engagement, and discipline by effectively managing Training Needs Identification (TNI), training calendars, skill matrix, employee engagement initiatives, and supporting grievance handling and disciplinary processes

Job Responsibilities:

Learning & Development (L&D):

·         Conduct Training Needs Identification (TNI) in coordination with department heads.

·         Prepare and implement Annual Training Calendar aligned with business goals.

·         Develop and track Monthly Training Plans and ensure execution.

·         Maintain and update Skill Matrix for all departments.

·         Monitor training effectiveness through feedback and assessment tools.

·         Coordinate and manage external training programs, including nominations, registrations, and logistics.

Employee Engagement & R&R

·         Design and execute Employee Engagement initiatives (events, surveys, activities).

·         Manage and administer Reward & Recognition (R&R) programs.

·         Track participation and impact of engagement initiatives.

·         Drive initiatives to improve employee morale and workplace culture.

MIS & Documentation

·         Maintain training records, attendance, and certification data.

·         Prepare MIS reports on:

• Training effectiveness
• Engagement activities
• Disciplinary cases

·         Ensure proper documentation and audit readiness.

Authority of the Role

·         Recommend training programs (internal/external) based on TNI

·         Coordinate with vendors and training institutes for program execution

·         Initiate employee engagement activities within approved budgets

·         Participate in grievance discussions and recommend actions

·         Maintain and validate training and disciplinary records

·         Escalate non-compliance or critical employee issues to HR Head

Functional & Soft Skills:

• Graduate / MBA in HR or related field
• 2–5 years of experience in HR (L&D / Employee Engagement)
• Experience in manufacturing setup preferred.
• Strong communication and interpersonal skills
• Good facilitation and coordination ability
• Analytical thinking for TNI and training evaluation
• Attention to detail in documentation and MIS
• Ability to handle sensitive situations with confidentiality
• Proactive and execution-oriented mindset.
• Strong interpersonal and counselling skills

Key Performance Indicators (KPIs)

·         % adherence to Annual & Monthly Training Calendar

·         Training effectiveness score (feedback & post-training assessment)

·         Skill Matrix completion and accuracy (%)

·         Employee engagement score / participation rate

·         Timely closure of grievances.

·         % utilization of training budget

·         External training turnaround time