To ensure smooth and timely execution of export orders, including
pre- and post-shipment documentation, logistics coordination, export
compliance, payment follow-up and coordination with factories, CHA, banks,
customers and internal teams
. The role will also provide administrative and backend support to the
Export Sales team.
Key Responsibilities
1. Export Documentation
-
Prepare pre-shipment documents including
Proforma Invoice, Customs/Excise Invoice and Packing List
.
-
Coordinate for third-party inspections and submission of required
documents.
-
Prepare draft
Bill of Lading
and other shipment-related documents.
-
Prepare post-shipment documents including
Commercial Invoice, Packing List and Certificate of Origin
.
-
Prepare and submit documents to banks and relevant authorities.
-
Ensure timely submission of documents required for
BRC and closure of post-shipment formalities
.
2. Order & Dispatch Coordination
-
Feed and release sales orders in the system.
-
Coordinate with
Production and Dispatch teams
for material readiness and timely delivery.
-
Coordinate with factories and customers for merchant export dispatches
under applicable GST/concessional GST provisions.
-
Coordinate with CHA and factory teams for
container stuffing and dispatches
.
3. Export Logistics
-
Arrange containers through shipping lines / clearing agents as per
dispatch plans.
-
Coordinate container placement, stuffing and shipment schedules.
-
Coordinate with CHA, transporters and shipping agencies.
-
Verify and process bills received from CHA and transport agencies along
with supporting documents.
4. Export Compliance & Benefits
-
Generate online
Certificate of Origin (COO)
for applicable shipments.
-
Provide Shipping Bill details to the internal GST team.
-
Track and provide details related to
Drawback and other Export Benefits
to Finance & Accounts.
-
Collect and maintain
Proof of Export
from merchant exporters for GST closure.
-
Stay updated with
EXIM policies, foreign trade rules, Customs and GST regulations
.
-
Support responses to audit queries related to export transactions.
5. Payment & Customer Coordination
-
Coordinate with Finance to track export payments and outstanding
receivables.
-
Follow up with customers regarding overdue payments and payment-related
issues.
-
Send original export documents and samples to customers through courier.
-
Coordinate with customers on documentation and shipment requirements.
6. Export Sales Support
-
Provide backend support to the Export Sales team for:
-
Lead generation
-
Order execution
-
International exhibitions
-
Sample coordination
-
International travel arrangements
-
Proposal preparation
-
Review meetings
-
Customer documentation
7. MIS & Reporting
-
Maintain accurate export sales and shipment records in
Excel / internal systems
.
-
Prepare periodic export reports on a weekly, fortnightly, monthly,
quarterly and annual basis.
-
Maintain complete records of export documentation and transactions.
Desired Qualification
-
Graduate from a recognised university/institute.
-
Diploma / Certification in EXIM, Export-Import Management or
International Trade
preferred.
Required Experience
-
2–3 years of relevant experience
in Export Documentation / Export Operations / EXIM.
-
Experience in export documentation, policies, procedures and shipment
coordination.
Technical Knowledge
-
Good computer skills, particularly
MS Excel
.
-
Strong understanding of
EXIM policies and procedures
.
-
Knowledge of
Customs and GST mechanisms related to exports
.
-
Knowledge of procedures for claiming
Drawback and Export Benefits
.
-
Experience handling documentation under
Letter of Credit (LC)
payment terms.
-
Knowledge of
EDPMS closure with banks
.
-
Understanding of export shipment and logistics processes.