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Menschen Consulting Pvt. Ltd.
L2 Collaboration Engineer
Menschen Consulting Pvt. Ltd. · posted 6 months ago
Dubaisoftware engineer
About the role
REWORK REQUIREMENT
Branch Location Code: 3886, UCMC, Dubai
Position: L2 Collaboration Engineer
Duration: 1 yr ext.
Job Location: Client Office (Onsite)
Salary: 22K MAX + single benefits (negotiable )
Nationality: ARAB
Kindly send CVs on or before June 1 MON 9:00AM.
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Key Responsibilities
Cisco Meeting Server (CMS)
• Configure, manage, and troubleshoot Cisco Meeting Server environments.
• Handle CMS core architecture components, including:-
. Call Bridge clustering
. Web Bridge configuration
. Database replication
. Recorder and Streamer services
• Perform CMS upgrades, health checks, backup validation, and routine maintenance.
• Troubleshoot CMS-related call quality, conferencing, and integration issues.
• Manage CMS APIs for advanced configurations and bulk provisioning tasks.
Cisco Unified Communications Manager (CUCM)
• Administer and support Cisco Unified Communications Manager (CUCM).
• Configure and troubleshoot:-
1. SIP trunks
2. Device pools
3. Regions
4. Calling search spaces (CSS)
5. Partitions
6. Media resources
7. LDAP synchronization
8. Jabber/Webex integrations
• Support IP Phones, SIP endpoints, and collaboration applications.
• Perform CUCM upgrades, patches, and cluster maintenance activities.
• Troubleshoot call routing, registration, media, and voice quality issues.
Automation & DevOps
• Develop Python scripts for:-
1. Health monitoring
2. Log analysis
3. Automation of routine operational tasks
• Utilize APIs for automation and system integration.
• Apply DevOps practices using:-
1. Git
2. Ansible
3. Configuration versioning tools
• Streamline infrastructure updates and operational workflows