About the role

Hi,

Greeting from Margdarshak!!!

We are Margdarshak Consultants (Executive Search Firm), in business for over a decade and now reckoned as one of the top Recruitment/Selection...

We are one of India’s leading recruitment consultants of organized recruitment services in India. The Journey began in the year 2000. Over the years, Margdarshak Consultants With its ethical foundation, value system and result oriented service delivery has acted as a preferred recruitment partner to various multinationals and leading Indian businesses and has emerged as a leading recruitment brand nationally.

Ps: - For more Detail pleases find Margdarshak URL www.margdarshak.net

Please mail us your CV ASAP and provide required (mandatory) details:

1). Present Salary: -
2). Expected Salary: -
3). Current Location: -
4). Willing to Relocate: -
5). Notice Period: -

Currently we are Looking out Professionals for Our Prestigious Client

Client Name: - Merino Industries Limited

Role Title: - Showroom In-Charge
Location: -Kolkata

Reporting To : Regional Marketing Manager

About Merino Group :

Since 1965, the journey of Group has been an extraordinary tale of evolution. Beginning with the humble plywood, the Group has constantly introduced new products based on top-of-the-line raw materials, production and technology to achieve the podium on which it stands today. As one of the world’s largest manufacturers of decorative laminates, the Merino Group is globally recognized as the leader in the industry of laminates and surface solutions.

Products, technologies and techniques may have evolved but one thing is always constant – focus on quality and the zeal to bring world-class surface solutions for our customers. Today Merino Group has a beautifully strong presence in over 80 countries with an annual turnover of over 258 million USD with diverse business interests that expand from Interior Architectural products to Information Technology to Food & Agro products.

Role Objective :-

To manage the day-to-day operations of the Experience Center, ensuring a premium customer experience while effectively showcasing the laminate/surface product range. The role involves customer interaction, product demonstration, coordination with sales teams, and maintaining the visual merchandising and upkeep of the centre.

Job Responsibilities:-

· Customer Engagement & Experience Welcome and guide walk-in customers (architects, designers, contractors, end-users, etc.). Understand customer requirements and provide product recommendations. Demonstrate laminate features, applications, and benefits using available samples/displays. Ensure a customer-centric experience is maintained at all times.

· Product Knowledge & Presentation Stay updated on product range, new launches, and technical specifications. Assist in curating displays and visual merchandising as per brand guidelines. Prepare and maintain product samples and display panels.

· Sales Coordination & Lead Generation Capture visitor details and share qualified leads with the sales team. Follow up with customers or redirect them to concerned sales personnel. Support in planning customer visits, workshops, and events at the center.

· Inventory & Center Maintenance Maintain inventory of display items, brochures, swatches, and merchandise. Coordinate with backend/warehouse for timely replenishment. Ensure cleanliness, upkeep, and functionality of the Center at all times.

· Reporting & Feedback Maintain daily footfall and engagement reports. Gather customer feedback and share insights with marketing and sales teams. Suggest improvements in layout, communication materials, or services offered.

Desired Position Qualification:-

· Excellent communication and interpersonal skills

· Strong product presentation abilities

· Proficiency in MS Office and CRM tools

· Customer-centric mindset and attention to detail

· Basic understanding of design and aesthetics

Desired Education Qualification :-

· Graduate (Preferred: Interior Design / Architecture / Marketing / Business)

· Experience: 3–5 years in customer-facing roles (preferably in laminates, building materials, retail showrooms, or interior design sector)

Please provide required (mandatory) details for above job Position.

1). Relevant Experience: -

2). Team Handling Exp.: -

3). Team Size: -

Please reciprocate back, and recommend someone with prior interest to above stated job opportunity.

(Note: Please do not change the subject line while replying, and kindly provide all required details.)

Regards
Shakira Shaik