Project Sales ( Marine Board)

The Manager – Project Sales will be responsible for driving the sales of pre-laminated panels of various innovative
first-time technologies. through project -based engagements. The role focuses on developing business opportunities
with contractors, OEMs, and interior contractors, while nurturing long-term relationships that ensure repeat
business and customer loyalty. The incumbent will act as a key link between the organization and project
stakeholders, ensuring timely delivery, responsiveness, and customer delight.
Job Responsibilities
Sales & Revenue Achievement
 Deliver revenue and volume targets for panel products in assigned territories/projects.
 Actively pursue new business leads through contractors, OEMs, and project -based customers.
 Develop account penetration strategies for large contractors and OEMs.
 Ensure pipeline development, forecasting accuracy, and periodic sales reporting.
 Help create a separate channel for selling panels through a Direct dealer / distributor network.
Business Development & Market Expansion
 Engage with interior contractors, project managers, and decision-makers to ensure product specification in
upcoming projects.
 Identify new segments and customer bases for panel product applications.
 Conduct product presentations, demonstrations, and site visits to influence decision-making.
Customer Relationship Management
 Maintain strong, trust-based relationships with key contractors, OEMs, and influencers.
 Ensure consistent engagement and follow-up to drive repeat orders.
 Manage escalations effectively, ensuring high levels of customer satisfaction.
Competitive Mapping & Market Intelligence
 Track competitor activity (pricing, promotions, product features, and supply chain efficiency).
 Gather and share on-ground insights with the leadership team for strategy formulation.
 Suggest product or service improvements based on market observations.
Customer Delight & Service Excellence
 Ensure timely delivery of material by coordinating with supply chain/logistics.
 Proactively update customers on order status, delivery timelines, and any possible delays.
 Respond swiftly to queries, complaints, and service requests to build customer loyalty.
Cross-Functional Collaboration
 Work closely with marketing, supply chain, and technical support teams to ensure smooth project execution.
 Provide structured feedback to product development teams regarding evolving customer needs.

Key Performance Indicators
Key Performance Indicators

Job Description – Merino Industries Limited
 Achievement of monthly/quarterly sales and revenue targets.
 New customer acquisition and retention rates.
 Project pipeline strength and conversion ratio.
 Customer satisfaction scores and repeat business percentage.
 Competitive intelligence reports and market insights shared
Internal Stakeholders External Stakeholders
 National Sales Head, CMO
 National Sales Director
 Regional Accounts Team
 Regional Supply Chain Management Team
 Regional IT Team

 Distributors
 Business Partners
 OEM’s
 Influencer