Head – International Manpower Hiring (GM)

  - Company: Du Digital Global (Website: https://dudigitalglobal.com/ about-us )
  - Position: Head – International Manpower Hiring (GM)
  - Location: Delhi ( Defence Colony) 
  - Reporting To: CEO / Managing Director

  - Team size - 7-10 

Head – International Manpower Hiring (GM)

Role Purpose

The Head – International Manpower Hiring will lead the company’s global manpower recruitment business, with end-to-end responsibility for business development, order acquisition, candidate fulfilment, B2B partner management, direct candidate sourcing, and technology enablement. The role will focus on building and scaling international manpower supply solutions for skilled and semi-skilled workforce requirements across multiple geographies and sectors.

The incumbent will be responsible for driving manpower demand from overseas employers, recruitment agencies, and strategic partners, while ensuring timely and quality fulfilment through a strong sourcing and operations engine. The role will also work closely with internal technology teams and external tech partners to build digital solutions, CRM workflows, recruitment automation tools, and candidate/job order management platforms to improve productivity, visibility, and scalability.

Key Responsibilities

1) Business Development & Demand Generation

• Lead the international manpower business for skilled and semi-skilled hiring across global markets.
• Generate and acquire manpower requirement orders from overseas employers, contractors, recruitment agencies, and institutional clients.
• Build and manage a strong pipeline of manpower demand across sectors such as construction, hospitality, healthcare support, manufacturing, logistics, retail, facility management, engineering, and other blue-collar / grey-collar segments.
• Identify new country opportunities, market trends, and employer demand patterns to expand the manpower business.
• Develop strategic relationships with foreign employers, aggregators, local partners, and recruitment intermediaries to secure recurring job orders.
• Negotiate commercials, service agreements, fulfilment terms, payment terms, and SLAs with clients and partners.

2) Order Fulfilment & Delivery

• Take end-to-end ownership of fulfilment of manpower requirement orders received from clients across different geographies.
• Ensure timely sourcing, screening, trade testing coordination, documentation, interview scheduling, selection, deployment, and joining of candidates.
• Build and lead fulfilment teams to deliver manpower orders efficiently while maintaining quality, speed, and compliance.
• Monitor fulfilment ratios, turnaround time, candidate drop-off, deployment success rates, and client satisfaction.
• Work closely with sourcing teams, operations teams, and country teams to ensure smooth closure of manpower positions.
• Drive fulfilment through multiple channels including in-house sourcing, franchisees, field recruiters, B2B partners, and digital campaigns.

3) B2B Partner Network Management

• Build and manage a strong network of B2B recruitment partners, sourcing associates, and overseas / domestic manpower agents.
• Onboard, activate, and manage fulfilment partners for candidate sourcing and job order closures.
• Establish partner performance metrics, commercial terms, quality standards, and reporting structures.
• Ensure strong partner engagement, regular follow-up, order sharing, pipeline reviews, and closure accountability.
• Expand the partner ecosystem in key sourcing markets to improve scale and speed of delivery.

4) Direct Candidate Acquisition & Marketing-led Sourcing

• Drive direct candidate acquisition through digital marketing campaigns, job portals, social media, field activations, referral channels, and local outreach initiatives.
• Work with the marketing team to create targeted lead-generation and candidate-acquisition campaigns for various job categories and geographies.
• Build candidate databases and talent pools for recurring skill categories and priority markets.
• Ensure regular activation campaigns to source candidates directly rather than depending solely on intermediaries.
• Track conversion from lead generation to registration, interview, selection, visa processing, and deployment.

5) Technology, Automation & Process Improvement

• Work closely with internal technology teams and external tech partners to design and implement software solutions for the manpower recruitment business.
• Define business requirements for recruitment CRM, job order management systems, candidate tracking systems, partner management platforms, and workflow automation tools.
• Develop dashboards and reporting systems for order pipeline, sourcing funnel, fulfilment status, ageing orders, deployment pipeline, and revenue visibility.
• Drive automation in candidate registration, document collection, interview scheduling, partner tracking, communication workflows, and MIS reporting.
• Continuously improve systems, processes, and productivity through technology interventions and digital tools.

6) Operations Governance & Compliance

• Ensure all manpower hiring and deployment activities are carried out in line with applicable regulatory, documentation, and compliance requirements.
• Coordinate with operations, documentation, visa processing, medical, emigration, and deployment teams to ensure smooth end-to-end execution.
• Establish SOPs, quality checks, approval workflows, and escalation mechanisms for manpower fulfilment operations.
• Ensure proper maintenance of candidate records, employer documentation, commercial records, and deployment data.

7) Revenue Ownership & Performance Management

• Own the manpower business P&L / revenue targets as assigned by management.
• Drive topline growth through order acquisition, fulfilment success, and strategic partner expansion.
• Monitor realization, margins, collections coordination, and commercial performance of manpower projects.
• Prepare periodic business reviews on order pipeline, fulfilment status, revenue, closures, challenges, and action plans.
• Build, mentor, and lead a high-performance manpower sales and fulfilment team with clear KRAs and accountability.

Key Deliverables / KPIs

• Total manpower requirement orders acquired per month / quarter
• Number of active overseas clients / employers / recruitment partners
• Number of positions fulfilled and candidates deployed
• Fulfilment ratio against confirmed job orders
• Average turnaround time from order receipt to candidate closure
• Revenue generated from manpower business
• Partner productivity and closures through B2B network
• Candidate acquisition through direct marketing campaigns
• Deployment success rate and candidate drop-off control
• System / CRM implementation and process automation milestones
• Client satisfaction and repeat business from manpower customers

Desired Candidate Profile

• Bachelor’s degree in Business, Human Resources, Operations, or related field. MBA preferred.
• 10–15+ years of experience in international manpower recruitment / overseas recruitment / staffing / workforce deployment.
• Strong experience in handling skilled and semi-skilled manpower hiring across international markets.
• Proven track record in business development, order acquisition, and fulfilment leadership in the manpower recruitment industry.
• Strong network with overseas employers, recruitment agencies, sourcing partners, and manpower ecosystem stakeholders.
• Hands-on understanding of sourcing channels, blue-collar hiring, B2B partner management, and deployment operations.
• Experience in working with technology teams / CRM / recruitment software / automation tools will be a strong advantage.
• Strong commercial acumen, leadership ability, execution focus, and stakeholder management skills.
• Ability to work in a fast-paced, target-driven, multi-country business environment.

Key Skills

• International manpower recruitment
• Skilled and semi-skilled hiring
• Business development and client acquisition
• B2B partner management
• Fulfilment operations and delivery management
• Recruitment marketing and candidate acquisition
• Team leadership and performance management
• CRM / ATS / recruitment technology implementation
• Process improvement and automation
• Commercial negotiation and revenue management
• Cross-border stakeholder management