Process Manager_Dairy

Job Title

Process Manager – Dairy Operations

Department

Production / Operations

Location

Blore

Reports To

Plant Manager / Operations Head

Job Purpose

The Process Manager is responsible for managing, optimizing, and controlling dairy processing operations to ensure product quality, food safety, efficiency, and cost effectiveness while complying with regulatory and company standards.

Key Responsibilities

Production & Process Control

• Manage end-to-end dairy processing (milk reception, pasteurization, homogenization, fermentation, evaporation, drying, or packaging as applicable).
• Ensure adherence to SOPs, process parameters, and production schedules.
• Optimize yields, reduce losses, and improve process efficiency.

Quality & Food Safety

• Ensure compliance with FSSAI / FDA / HACCP / ISO 22000 / BRC / GMP standards.
• Monitor CCPs and critical process parameters.
• Coordinate with QA for audits, product release, and corrective actions.

Continuous Improvement

• Drive process optimization, Kaizen, Lean, and Six Sigma initiatives.
• Analyze downtime, wastage, and deviations; implement corrective and preventive actions.
• Lead trials for new products, ingredients, or process changes.

Team Management

• Supervise production supervisors, operators, and technicians.
• Conduct training on process control, hygiene, and safety.
• Ensure manpower planning and shift management.

Equipment & Maintenance Coordination

• Coordinate with maintenance for preventive and breakdown maintenance.
• Ensure proper CIP, COP, and equipment sanitation procedures.
• Support commissioning of new lines or equipment upgrades.

Compliance & Documentation

• Maintain batch records, process logs, and deviation reports.
• Ensure statutory and internal audit readiness.
• Support traceability and recall procedures.

Key Performance Indicators (KPIs)

• Yield and process efficiency
• Product quality and rejection rate
• Downtime and line utilization
• Compliance and audit scores
• Cost reduction and wastage control

Qualifications

Bachelor’s / Master’s in Dairy Technology, Food Technology, Chemical Engineering, or related field

Experience

5–10 years of experience in dairy processing operations

Experience in milk, yogurt/curd, cheese, butter, ghee, UHT, or milk powder plants preferred

Skills & Competencies

• Strong understanding of dairy processing technology
• Knowledge of food safety and regulatory standards
• Process optimization and problem-solving skills
• Leadership and team management
• Data analysis and reporting
• Hands-on experience with automated dairy plants (PLC/SCADA preferred)

Working Conditions

Manufacturing plant environment

Rotational shifts as required