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Margdarshak · posted 5 months ago
Role Objective
The Manager – Project Sales will be responsible for driving the sales of
pre-laminated panels of various innovative
first-time technologies. through project-based engagements. The role focuses
on developing business opportunities
with contractors, OEMs, and interior contractors, while nurturing long-term
relationships that ensure repeat business
and customer loyalty. The incumbent will act as a key link between the
organization and project stakeholders,
ensuring timely delivery, responsiveness, and customer delight.
Job Responsibilities
Sales & Revenue Achievement
Deliver revenue and volume targets for panel products in assigned
territories/projects.
Actively pursue new business leads through contractors, OEMs, and
project-based customers.
Develop account penetration strategies for large contractors and OEMs.
Ensure pipeline development, forecasting accuracy, and periodic sales
reporting.
Help create a separate channel for selling panels through a Direct dealer /
distributor network.
Business Development & Market Expansion
Engage with interior contractors, project managers, and decision-makers to
ensure product specification in up-
coming projects.
Identify new segments and customer bases for panel product applications.
Conduct product presentations, demonstrations, and site visits to influence
decision-making.
Customer Relationship Management
Maintain strong, trust-based relationships with key contractors, OEMs, and
influencers.
Ensure consistent engagement and follow-up to drive repeat orders.
Manage escalations effectively, ensuring high levels of customer
satisfaction.
Competitive Mapping & Market Intelligence
Track competitor activity (pricing, promotions, product features, and supply
chain efficiency).
Gather and share on-ground insights with the leadership team for strategy
formulation.
Suggest product or service improvements based on market observations.
Customer Delight & Service Excellence
Ensure timely delivery of material by coordinating with supply
chain/logistics.
Proactively update customers on order status, delivery timelines, and any
possible delays.
Respond swiftly to queries, complaints, and service requests to build
customer loyalty.
Cross-Functional Collaboration
Work closely with marketing, supply chain, and technical support teams to
ensure smooth project execution.
Provide structured feedback to product development teams regarding evolving
customer needs.