DC Manager

JOB DESCRIPTION

Distribution Center Manager

Join the Pioneers of Online Grocery in India.

At bigbasket, we’re not just delivering groceries—we’re delivering the future of retail in India. As the pioneering brand in online grocery, we've led the way in transforming how millions of Indians shop for daily essentials. Today, we’re taking that innovation even further with our 10-minute delivery model—bringing unmatched convenience to customers across 100+ cities.

We’ve reimagined our supply chain from the ground up to power one of the fastest-growing quick commerce operations in the country. Every order we deliver is backed by cutting-edge tech, efficient logistics, and a relentless focus on customer experience.

As part of the Tata Group, we’re building on a foundation of trust and innovation, while moving with the agility and ambition of a startup.

If you're ready to be part of a team that's setting new benchmarks in Indian e-commerce, solving real-world challenges, and creating meaningful impact—bigbasket is the place for you.

We're hiring across teams. Come help shape what’s next.

What would you be doing?

• Coordinate incoming and outgoing stock, deliveries and logistics across multiple locations.
• Monitor stock levels and conduct regular stock audits to ensure accuracy across business functions.
• Manage and update planograms based on business needs and ensure standardized product placement.
• Supervise up to 100 staff members, including preparing weekly rosters and leading performance evaluations.
• Conduct interviews and training for new staff members to ensure smooth onboarding.
• Record all stock movements, deliveries and transactions in the database; generate regular inventory reports.
• Perform inventory reconciliations, including Transfer In/Out (TI/TO) tracking and corrections.
• Work to reduce stock damages, expiries and losses across all functions.
• Oversee Distribution Center (DC) inventory operations and ensure overall inventory accuracy.
• Ensure weekly and monthly stock checks are completed and documented properly.
• Prepare and share daily, weekly and monthly MIS reports with relevant stakeholders.
• Create presentations for internal management and external stakeholders, summarizing operational data.
• Conduct fraud assessments, audits and implement preventive measures across business functions.
• Lead store audits and support compliance checks across all operational areas.
• Monitor and report on shrinkage, dump, damage and expiry trends.
• Implement strategies to reduce pilferage and shrink levels across all departments.
• Maintain location-wise asset records, including ownership, reconciliation and periodic verification.
• Train and mentor new staff on tasks like receiving, restocking and documentation to maintain operational standards.

Who are we looking for?

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration or a related field.
• 6+ years of relevant experience in warehouse or distribution center management, preferably in e-commerce, retail or logistics.
• Hands-on experience with Warehouse Management Systems (WMS) and ERP platforms (e.g., SAP, Oracle).
• Strong knowledge of inventory control, stock reconciliation and order fulfillment processes.
• Proven leadership in managing large warehouse teams and shift-based workforce.
• Excellent analytical, planning and problem-solving skills.
• Familiarity with MIS reporting, KPIs tracking and compliance/audit requirements.
• Understanding of health, safety and loss prevention protocols in warehouse operations.
• Strong communication and interpersonal skills for effective team and cross-functional coordination.