About the role

Hi,

Greeting from Margdarshak!!!

We are Margdarshak Consultants (Executive Search Firm), in business for over a decade and now reckoned as one of the top Recruitment/Selection...

We are one of India’s leading recruitment consultants of organized recruitment services in India. The Journey began in the year 2000. Over the years, Margdarshak Consultants With its ethical foundation, value system and result oriented service delivery has acted as a preferred recruitment partner to various multinationals and leading Indian businesses and has emerged as a leading recruitment brand nationally.

Ps: - For more Detail pleases find Margdarshak URL www.margdarshak.net

Please mail us your CV ASAP and provide required (mandatory) details:

1). Present Salary: -
2). Expected Salary: -
3). Current Location: -
4). Willing to Relocate: -
5). Notice Period: -

Currently we are Looking out Professionals for Our Prestigious Client

Client Name: - Media.net

Role Title: - IT System Engineer
Location: - Andheri East, Mumbai

About Client: -

Media.net is a leading online ad-tech company that develops innovative products for advertisers and publishers. Media.net has one of the most comprehensive portfolios of advertising technology in the industry across search, native, display, mobile, local, products and video. Media.net manages high quality ad supply on over 500,000 websites and its platform and products are licensed by some of the largest publishers, ad networks and other ad tech companies worldwide. By market cap, Media.net is one of the Top 5 largest ad-tech companies worldwide. By revenue, Media.net is the second largest contextual advertising business worldwide. Media.net has 1800+ employees in key operation centers across – North America, Europe and Asia. Media.net's US HQ is based in New York, and Global HQ in Dubai.

Media.net online ad-tech products include :

• Contextual Advertising: Contextual ads provide publishers demand from the Yahoo Bing network.

• Marketplace: The Media.net Marketplace allows publishers to leverage competitive demand from search, direct advertisers and traditional RTB sources to maximize yield.

• Programmatic Advertising: This allows publishers to get demand through header-bidding server-side integrations.

Job Responsibilities:

• Serve as the first point of contact for customers seeking technical assistance over the phone or email

• Perform remote troubleshooting through diagnostic techniques and pertinent questions

• Determine the best solution based on the issue and details provided by customers

• Walk the customer through the problem-solving process

• Direct unresolved issues to the next level of support personnel

• Provide accurate information on IT products or services

• Record events and problems and their resolution in logs

• Follow-up and update customer status and information

• Pass on any feedback or suggestions by customers to the

Skills & Requirements:

• Any graduation + Hardware & Networking Certification

• Installation & Troubleshooting of Operating systems like Windows, Max & Productivity software

• Computer hardware troubleshooting

• Basic understanding of computer networks and configuration, addressing (Static & Dynamic) and DNS configuration

• Working knowledge of:

➢ Computer hardware

➢ BIOS operations & BIOS upgrades

➢ Google Apps, Office 365, Email clients like Outlook, Thunderbird etc

➢ Active Directory & domains

➢ Anti-virus software, encryption software

• Read & Speak English & Hindi, with communication skills to respond to end users

• Polite & courteous towards fellow team members and end users

Please provide required (mandatory) details for above job Position.

1). Relevant Experience: -

2). Team Handling Exp.: -

3). Team Size: -

Please reciprocate back, and recommend someone with prior interest to above stated job opportunity.

(Note: Please do not change the subject line while replying, and kindly provide all required details.)

Regards
Shakira Shaik