HR Business Partner (Branded Generics)
Designation - AGM / Snr Manager HRBP
Function Human Resources
Department Human Resources
Reporting to - HRBP - Sales (VP)
Job Grade - L6 (C) / L5 (A)
Direct Reportees - None (IC Role)
Indirect Reportees - 0
Role Objective:
The role serves as a strategic partner to the Emerging Markets (B2C)
organization, aligning human resources practices with business objectives to
drive performance and growth. The role provides HR expertise in areas such as
talent management, employee relations, performance management, HR operations,
query resolution etc. specifically tailored to the unique needs of the team
operating in different countries.
KEY RESPONSIBILITIES
Strategic Partnership
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Partner with sales leadership to develop and execute HR strategies that
support the overall business objectives and growth plans
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Provide proactive HR support and guidance to the sales team, helping to
identify and address people-related challenges and opportunities
Talent Management
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Collaborate with sales managers to identify talent needs and implement
strategies for talent acquisition, development, and retention
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Support the recruitment process for sales roles, including participating in
interviews and developing onboarding programs
-
Develop and implement training programs to enhance the skills and
performance of the sales team
Employee Relations
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Act as a trusted advisor to sales employees and managers on HR-related
issues, providing guidance on policies, procedures, and conflict resolution
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Manage employee relations cases, including investigations, disciplinary
actions, and grievances, ensuring compliance with company policies and legal
requirements
Performance Management
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Support the performance review process for the sales team, including goal
setting, performance feedback, and development planning
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Coach sales managers on effective performance management techniques and
provide tools and resources to support employee development
Organizational Development
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Assist in the design and implementation of organizational changes within the
sales team to improve efficiency and effectiveness
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Promote a positive and inclusive workplace culture that aligns with the
company’s values and supports employee engagement and motivation
Data Analysis and Reporting
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Utilize HR metrics and analytics to provide insights and recommendations to
sales leadership on workforce trends, turnover, and other key HR indicators
-
Prepare and present reports on HR activities and initiatives within the
sales organization
HR Operations
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Maintain HRMS data sanctity and ensure all employee life cycle activities
are run in a systematic way
Stakeholder Management
The above statements are intended to describe the general nature, level and
expectations of work being performed by people assigned to this job. They are
not intended to be an exhaustive list of all the required duties,
responsibilities and job specifications / requirements and that individual
entities may amend this list based on their specific requirements and business
context.
-
Partner with key internal stakeholders including CHRO, VP–HR, Zonal HR,
International Business Head, Emerging Markets (B2C) leadership
-
Collaborate with external stakeholders such as recruitment agencies,
educational institutes, and consulting partners
People and Culture
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Promote and embody the company’s values and credo
-
Support talent identification and development within the HR and business
teams
-
Contribute to building a high-performance culture through coaching,
feedback, and continuous improvement initiatives
STAKEHOLDER INTERACTION
Interaction with:
-
CHRO, VP–HRs, Zonal HR, International Business Head, Emerging Markets (B2C)
leadership, Sales leadership
Nature of Interaction:
-
Provide HR updates and insights, offer strategic inputs, seek resolutions,
coordinate on talent and performance matters, influence business decisions,
share people analytics, conduct trainings/coaching
Type of Interaction: External
-
Interaction with: Recruitment Agencies, Educational Institutes, Consulting
Partners
Nature of Interaction:
-
Negotiating terms, gathering market/talent information, providing
instructions and feedback, resolving queries, closure of assigned tasks,
networking
JOB REQUIREMENTS
Professional Experience and Relevant Skills
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4–6 years total experience with minimum 3 years in an HRBP role
-
Exposure to multi-business, multi-location environments (Emerging or
International markets/countries preferred)
-
Proven experience in managing HR processes in sales-driven / B2C
organizations
-
Strong expertise in talent management, employee relations, performance
management, and HR analytics
-
Demonstrated ability to act as a strategic business partner and influence
senior leadership
Academic Qualifications & Certifications
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Educational Qualification: MBA / PGDM (Full-Time) in Human Resources from a
Tier-1 or Tier-2 Institution
Behavioural Competency (Proficiency Levels from 1 – 5, with 1 being the lowest
and 5 being the highest)
- Achievement Orientation (5)
- Problem Solving and Decision Making (5)
- Integrity and Process Compliance (4)
- Effective Communication (4)
- Customer Orientation (4)
- Team Management (4)
- Collaboration (4)
- Strategic Orientation (4)
- Planning and Execution (4)
Skills & Competencies
- Strategic & Analytical Thinking
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Strong analytical and problem-solving skills
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Ability to work collaboratively with cross-functional teams
- Strong negotiation skills
-
High on relationship building and influencing skills
- Eye for detail and quick response time
-
Willingness to travel within the zone as required
The above statements are intended to describe the general nature, level and
expectations of work being performed by people assigned to this job. They are
not intended to be an exhaustive list of all the required duties,
responsibilities and job specifications / requirements and that individual
entities may amend this list based on their specific requirements and business
context.