About the role

F & B Associate – Cafe

Job Summary:

At Bombay Sweet Shop, we are redefining the magic of mithai in a fun and contemporary way. As an F & B Associate – Cafe, you’ll play an essential role in supporting the front-of-house team to ensure smooth daily operations and an exceptional guest experience.

Locations: Borivali, Juhu, Palladium, Bandra

Key Responsibilities:

Greet guests warmly, escorting them to their tables to provide a welcoming experience.
Accurately take food and beverage orders and enter them into the POS system.
Organize, restock, and maintain the cleanliness of shelves and retail products.
Assist with packaging preparation, stock replenishment, and other daily tasks as assigned by the Manager or Supervisor.
Ensure cleanliness and organization of the dining area, including tables and chairs.
Process cash, credit card, and digital payment transactions accurately.
Collaborate closely with the front-of-house team to ensure seamless operations.
Be flexible and adaptable to work varied schedules based on business needs.

Requirements:

Basic English and Math skills for effective communication and transactions.
Physical stamina to stand for extended periods.
A strong ability to work collaboratively in a team environment.
A commitment to maintaining a safe and clean work environment.
Prior experience in customer service or restaurant environments is preferred, but not mandatory.

Preferred Qualifications:

Experience in a fast-paced cafe or restaurant setting.
Strong interpersonal skills for excellent customer service.
A proactive approach to problem-solving and adaptability to change.
A genuine passion for food and hospitality.

Benefits:

Learning Opportunities: Develop your customer service and operational skills in a dynamic environment.
Team Culture: Be part of a supportive, high-performing team that values collaboration.
Growth Potential: Join a company committed to scaling new heights and creating innovative dining experiences.
Recognition: Contribute to the success of Bombay Sweet Shop, part of Hunger Inc.’s award-winning family of brands.

If you’re excited to work in a fast-paced environment and help bring the magic of mithai to life, we’d love to have you on our team!

F&B Associate - Cafe