Quality Head

Job Description – Head of Quality (Oil & Gas | CNC Machining | API Repair & Remanufacturing)
Location: Dammam, Saudi Arabia Industry: Oil & Gas – Advanced CNC Machining, API Certified Remanufacturing & Repair Reports to: Plant Head / Operations Director

Role Purpose
The Head of Quality will be responsible for establishing, leading, and continuously improving the Quality Management System for an advanced CNC machining and API-certified remanufacturing & repair facility serving the Middle East oil & gas sector. The role ensures full compliance with API, ISO, customer, and regulatory requirements while driving a strong quality culture across operations.

Key Responsibilities:

Quality Leadership & Strategy
•Lead the overall Quality function for machining, remanufacturing, repair, and service operations.
•Define and implement quality strategies aligned with API, ISO, and customer-specific requirements.
•Act as Management Representative for Quality during audits and customer reviews.
•Build a strong quality culture focused on prevention, compliance, and continuous improvement.

Standards, Certifications & Compliance
•Ensure compliance and certification maintenance for:API Q1 / API Q2
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API product certifications (as applicable – API 6A, 7-1, 16A, etc.)
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ISO 9001
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Customer-specific Oil & Gas standards (ARAMCO, ADNOC, PDO, etc.)
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Lead API audits, surveillance audits, and customer audits end-to-end.
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Ensure compliance with Saudi Aramco and regional regulatory requirements.
Manufacturing & Process Quality
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Oversee quality assurance for:
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Advanced CNC machining (VMC, HMC, Turning, Multi-axis)
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Remanufacturing, refurbishment, and repair of oil & gas components
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Approve process controls, inspection plans, control plans, and quality gates.
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Ensure first article inspection (FAI), in-process inspection, and final inspection effectiveness.
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Review machining drawings, GD&T, specifications, and customer requirements.
Inspection, Testing & Metrology
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Ensure robust inspection and testing practices including:
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Dimensional inspection (CMM, gauges, precision tools)
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NDT coordination (UT, MPI, PT, RT as applicable)
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Material traceability and certification (MTCs)
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Maintain calibration systems and metrology compliance.
Non-Conformance & Corrective Action
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Lead NCR, CAR, and CAPA processes.
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Drive root cause analysis using tools such as 8D, 5-Why, Fishbone.
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Reduce internal and external rejection, rework, and customer complaints.
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Lead customer complaint resolution and technical clarifications.
Supplier & Vendor Quality
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Establish and manage Supplier Quality Assurance (SQA).
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Qualify, audit, and monitor suppliers and subcontractors.
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Ensure material and outsourced process compliance to API and customer standards.
Documentation & Traceability
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Ensure complete documentation and traceability for:
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Repair & remanufacturing jobs
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Machining work orders
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Heat numbers, batch traceability, repair history
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Oversee QMS documentation, SOPs, WI, formats, and records.
Team Management & Capability Building
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Lead and develop Quality Engineers, Inspectors, and NDT coordinators.
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Train teams on API requirements, inspection techniques, and quality tools.
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Support cross-functional teams (Production, Engineering, SCM) on quality matters.
Key Performance Indicators (KPIs)
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Audit outcomes (API, ISO, customer)
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Customer complaint rate & closure cycle time
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First-pass yield / Right First Time (RFT)
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Internal & external rejection rate
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Supplier quality performance
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CAPA effectiveness
Qualification & Experience
Education
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Bachelor’s degree in Mechanical Engineering or related discipline.
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Quality certifications (Lead Auditor – ISO / API) preferred.
Experience
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15+ years in Quality within Oil & Gas manufacturing / machining environment.
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Minimum 5–7 years in a leadership role managing quality teams.
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Strong experience with API Q1 / Q2 and API repair & remanufacturing.
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Proven exposure to advanced CNC machining operations.
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Middle East experience is highly preferred.
Technical Skills
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API standards & Oil & Gas customer specifications
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CNC machining quality control & GD&T
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Root cause analysis & problem-solving tools
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NDT coordination & inspection methods
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ERP / QMS documentation systems
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Audit handling & customer interface
Behavioral Competencies
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Strong leadership & decision-making ability
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Excellent communication with customers and auditors
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High attention to detail with a practical, shop-floor mindset
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Ability to work under pressure in a high-compliance environment
Why Join
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Strategic leadership role in a growing Oil & Gas manufacturing hub
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Opportunity to shape quality systems from a leadership position
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Exposure to premium Middle East oil & gas clients