Seasoned QA professional with
9–12 years of experience
in software testing and quality engineering, including
6–8 years specializing in AI/ML systems
. Proven expertise in validating
Agentic AI platforms
built on LLMs, LangChain/LangGraph, CrewAI, and orchestration frameworks,
with strong exposure to insurance workflows (claims, underwriting, policy
servicing). Skilled in
manual and automated testing
, adversarial validation, bias/fairness checks, and compliance with AI
ethics and data privacy.
Key Highlights
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AI/ML Testing
: End-to-end validation of models (classification, regression, NLP, CV),
prompt robustness, retrieval accuracy, hallucination reduction, and drift
detection.
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Agentic AI Assurance
: Testing autonomous agents, multi-agent workflows, reasoning paths, and
RAG pipelines; ensuring safety, grounding, and reliability.
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Leadership & Governance
: Led test teams, defined KPIs (precision, recall, F1-score, grounding %,
task success rate), and established governance models for enterprise AI
deployments.
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Technical Expertise
: Python automation, API testing (REST/GraphQL), CI/CD (Jenkins, GitHub
Actions, GitLab CI), cloud-native deployments (AWS, Azure, GCP),
containerization (Docker, Kubernetes), observability tools (Prometheus,
Grafana, ELK).
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Compliance & Risk
: Bias/fairness testing, adversarial security validation, red-team
exercises, guardrail validation, and SLA-driven defect closure.
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Collaboration
: Partnered with data scientists, ML engineers, and DevOps teams to embed
testing into the AI lifecycle; represented QA in client discussions with
strategic insights.