Head of Facility Management

Job Title: Head - FMS

JOB PURPOSE :
To create a thriving and productive workforce environment by leading initiatives in facilities management, employee wellness, engagement, and administration. This role also ensures the strategic and efficient management of RGIA’s property and infrastructure, including space optimization and lifecycle maintenance, to enhance employee satisfaction, customer experience, and commercial value.

KEY ACCOUNTABILITIES :

• Preparing, Monitoring and controlling FMS Budget during the Financial Year. Endeavour to restrict budgets within approved limits by identifying FMS functional streams for cost rationalization.
• Planning, developing & implementing the deliverable services and facilities in line with the organizational goals and vision.
• Improve work environment by provisioning and maintaining necessary infrastructure, services & facilities viz. employee facilities, accommodation facilities, transportation, asset management, lease management, EEMC, Concierge services, Meeting rooms, canteen etc. and standardizing the same.
• Develop and Implement comprehensive policies and procedures (SoPs) to ensure streamlined facilities management and operations. Continuously evaluate and improve existing practices for optimum resource utilization.
• Member of Group FMS Council – Formation of Corporate FMS policies and its implementation at GHIAL and subsidiaries.
• Implementation of New Projects, Initiatives to enhance employee experience.
• Monitoring safety and health standards to promote wellness among employees.
• Effective Space Management for GHIAL and subsidiaries
• Guest House Management used by Senior Management at Hyderabad and Tirumala
• Management of GHB requirements at Offices, Guest Houses, Residence at Hyderabad, Bengaluru and Tirumala
• Employee Satisfaction Survey across all employees of GHIAL and its Subsidiaries, Bengaluru and other locations.
• Township Management.
   

EXTERNAL INTERACTIONS
External interactions :
I. Vendor management
II. Benchmarking management with similar organizations/institutions/individuals
III. Interaction with Related govt. authorities/associations and relevant institutions
Government and Statutory Authorities – ensuring all compliances are adhered to
External consultants / agencies (trainers, recruitment consultants, HR consultants etc.)
– contract renewals& monitoring performance

INTERNAL INTERACTIONS:
Internal - Roles you need to interact with inside the organization to enable success in your day to daywork
SPG , CEO’s and Other Department Heads – collaboration on business plan preparation
Finance – HR & FMS budget preparation and monitoring
Corporate HR Team - alignment to the group HR architecture defined
All department heads – HR & FMS support as required
DIAL & other Airports FMS dept
 

FINANCIAL DIMENSIONS:
FMS Budget : As per AOP
OTHER DIMENSIONS: Locations to be managed- Hyderabad, Tirupati and Bengaluru
EDUCATION QUALIFICATIONS : Administration, Hospitality, Graduate, Defense background or equivalent
Preferably MBA

RELEVANT EXPERIENCE:

• 20+ years of experience of handling FMS, administration and logistics.
• Have minimum 5 years of experience working with Taj, Oberoi and similar group of hotel chains along withcorporate facility management.
• At least 10+ years of experience in handling facilities in large organizations (1000+ employees)

COMPETENCIES:

• Capability Building
• Strategic Orientation
• Social Awareness
• Entrepreneurship
• Execution & Results
• Teamwork & Interpersonal influence
• Problem Solving & Analytical Thinking
• Planning & Decision Making
• Personal Effectiveness
• Stakeholder Focus Networking
• FMS Standards Acquaintance (Proficient)
• Strategic Planning and Decision Making (Proficient)
• Technology and Automation (Proficient)
• Building Maintenance Management (Expert)
• Hospitality Management (Expert)
• Cost Optimization (Proficient)
• Asset and Inventory Management (Expert)
• Risk Management (Proficient)
• Event Management (Expert)
• Financial Planning and Budgeting (Proficient)
• Travel and Transportation Management (Expert)
• Vendor and Contract Management (Proficient)
• Space Planning and Utilization (Expert)Infrastructure Management (Expert)