About the role

JOB Description

PART 1

Personal Details

Contact Details
Division / Pillar:	Productivity Solutions Innovation	Division / Pillar Head:
Service Owner [If Applicable]:		Process / Engagement:	PSI Automation Team
Hiring Manager:	Padmanabh Muraleedharan	Hiring Manager Mobile Number:	+ 91 (0) 8281592659
Group Program Manager/ Deputy Head:	Jayadev Muralidharan	Group Program Manager/ Deputy Head’s Mobile Number:	+ 91 (0) 7025409218
Group Program Manager/ Deputy Head:	Jayadev Muralidharan	Group Program Manager/ Deputy Head’s Mobile Number:
Details of Vacancy
Base Location:	Trivandrum	Reporting Manager in India:	Gopakumar Edakudi
Grade:	AGS8	Cost Centre:
Designation:	Technical Lead
Role reference: (Site / India / Global)	India
Reportees (Title):	0	Job Family:	Robotics process Automation
Anticipated team size:	0	Role : IC / Project Manager / People Manager	IC
Replacement or New Position: If Replacement, provide Reason for Replacement, Name and ID	New	Number of positions:	1
		Hours of Work:	Standard Hours
			Other Hours e.g. different shift
			If so, provide details
Engagement Type [Permanent / Contract / Staff Augmentation]:	Permanent	Located Offshore / Onshore:	Offshore (India)
		If Onshore, please Provide Duration	Onshore
		If Onshore, please Provide Duration	Duration:
		Potential Resource Pool

PART 2

Overall Objectives of Job: (If multiple sections, accord weightage to each section)

Allianz India Duties & Responsibilities :

· Follow Allianz Services HR policies

· Organize/ participate in various divisional level and organization level activities and initiatives such as OPEX, ICG, TCG, Diversity, Innovation, and Charity.

· Ensuring on-time Weekly/Monthly reporting as required

ISMS Responsibilities :

Conduct ISMS activities in BC team as per the guidance of ISMS Team SPOC
Adhere to the Information Security policies day in and day out
Report any ISMS events / incidents as per the reporting procedures
Shall be aware of all ISMS principles and guidelines

PART 3

Qualification & Experience

· Master’s Degree or Master of Business administration

· Knowledge in automation platforms such Ui Path is added advantage.

· Demonstrated experience in identifying and leading opportunities for automation within business projects and initiatives.

· Proficient in assessing business processes to determine automation potential and developing strategic implementation plans.

· Previous experience of insurance business processes is preferable, to aid a quick understanding of new processes that requires evaluation.

· Good written skills with the ability to produce clear, detailed and accurate documentation. Prior experience of using flow diagrams desired.

· Good requirements gathering skills, to capture business processes using both existing process documentation and process walkthroughs with the staff performing the process.

· Good inter-personal communication skills, communicating with subject matter experts, business process owners, and the development team to help ensure the automated solution is correct.

· Proficiency

§ UI path, Programming Languages

§ VB.NET, C#, or Java (for custom code and integration),

§ Version Control & CI/CD Git or GitHub/GitLab,

§ UI path market place DU .

· 8+ years of experience as developer in UI path with proven automation experience.

PART 4

Skills/Specific Tasks/Activities performed (choose groups that apply to your role)
Describe tasks in a short sentence if required

Group	Task responsibility mark S/T/O & % of time spend on task group S – Done by Self T – For the team O – For organization
Technical (e.g. Coding (Java), Testing (Unit)) Technical knowledge of UI Path, Kryon or other Robotic Process Automation (RPA) solutions. Good level of experience in developing macros, formulae or any other coding activities. Experience of process mapping using Visio or other mapping tools.	S
Functional / Domain (e.g. Underwriting, Claims Mgmt.) Knowledge of business functions in the insurance domain would be beneficial Business Analysis, Testing or other Change Delivery qualifications would be beneficial	S
Business / Client Engagement (e.g. Marketing, Consulting) Apply best practice tools, techniques and standards to map and document the business processes in detail. Strong communication skills with the ability to elicit, question, probe and challenge others across the organisation.	O
People Engagement (e.g. Hiring, Training etc.) Experience of working within a team as part of the development lifecycle.	T
Administrative / Compliance (e.g. Documentation, Quality etc.) All relevant process design/diagrams, documentation etc. to be maintained for all projects (PDD, SDD etc.)	O
Other tasks (any special / short term tasks that are occasional) NA

PART 5

Key Competencies for Role (Level of Expertise)

Area	Competency*	Rate Skill Importance 1=aware; 2=basic; 3=intermediate /experienced; 4=advanced; 5=expert	Allianz India Skill catalogue reference (for HR use only)
Technical (max of 5)	Ui Path, Kryon or any other RPA solutions	3
Functional (max of 5)	Task Planning Decision Making Creativity	3
Client/Vendor (max of 3)	Communication Business Skills Sharing best Practices	3
Leadership**	Result Orientation Entrepreneurial Orientation Driving Change & Innovation Developing Capability Market Insight Fostering Relationships	2
Behaviours***	AGS 8	3
Productivity (max of 3)	· Task orientation · Time Management · Re-work	3
Communication	· Language · Presentation · Writing	3
Tools	· Office Automation · Documentation · Messaging	4
Managerial	· Planning · Organizing · Directing · Controlling · Mentoring	2

* More competencies may be added if deemed necessary for the role

** Leadership competencies (to be included from G6 onwards):

Result Orientation

Entrepreneurial Orientation

Strategic Orientation

Market Insight

Driving Change & Innovation

Customer Focus

Driving Diversity

Fostering Relationships

Leading People

Developing Capability

***Behaviours based on PMS:

Grades				Behaviours
AGS5 – AGS7	AGS8-AGS9	AGS10 – M1	M2 & Above	Integrity & Transparency
AGS5 – AGS7	AGS8-AGS9	AGS10 – M1	M2 & Above	Diversity & Inclusiveness
AGS5 – AGS7	AGS8-AGS9	AGS10 – M1	M2 & Above	Communicate broadly
AGS5 – AGS7	AGS8-AGS9	AGS10 – M1		Excellence at every touch point with customer
AGS5 – AGS7	AGS8-AGS9	AGS10 – M1		Foster Technical & Operational Knowledge
		AGS10 – M1		Benchmark against the best & Strive for simplification
	AGS8-AGS9	AGS10 – M1		Take Risks & allow noble failure
	AGS8-AGS9	AGS10 – M1		Embrace Innovation
	AGS8-AGS9	AGS10 – M1		Take Ownership & Accountability
		AGS10 – M1		Empower teams
		AGS10 – M1		Coach & Develop
		AGS10 – M1		Exchange best practices

PART 6

Authorities Held

PART 7

Statutory Obligations

7.1 Health, Safety & Welfare

Under the Health and Safety at Work Act all employees have a legal duty of care for themselves and others at work. You should be familiar with Allianz’s Health and Safety Policy and how it applies to your job. Ensure that its provisions are maintained at all times.

7.2 Compliance

The transaction of financial services is regulated. You should understand the principles and rules of the relevant regulatory body so far as they apply to your job. You should ensure that your contribution supports Allianz in meeting its regulatory responsibilities.

7.3 Money Laundering

You should understand the Company’s Money Laundering Prevention Policy as it is presented on the Internet and how it applies to your job. Ensure that the provisions of the policy are applied in the conduct of your work at all times.

7.4 Insider Dealing

It is a criminal offence to use inside information to buy, sell or deal in stocks, shares and other securities, or to relay that information to others outside the confines of your normal job. If you are likely to have access to such sensitive information, make sure you understand the Company’s Policy Statement, Statement of Business Principles, and Procedures on Personal and Corporate Dealings.

7.5 Security of Information (including Data Protection)

The confidentiality, integrity and availability of Allianz data (in whatever form it is held) and processing resources are vital to the conduct of profitable business as well as being an obligation imposed by various legislative measures such as the Data Protection Act. You should understand the Company’s Information Security Policy on the intranet and how it applies to your job. Ensure that the provisions of that policy are applied in the conduct of your work at all times.

7.6 Fraud Prevention

Allianz is committed to building expertise and competence to identify and deter fraud. In support of this commitment, Allianz has a Corporate Fraud Policy. This can be found on the ‘Focus on Fraud’ Intranet site. You should ensure you understand the policy and how it applies to your job.

PART 8

Environment Management Systems (EMS)

As part of our commitment to environmental responsibility and sustainability, all employees are expected to actively contribute to our Environment Management efforts. This includes adhering to established environmental policies, promoting resource conservation, and participating in environmental initiatives aimed at reducing our ecological footprint. By fostering a culture of environmental consciousness, we aim to protect and preserve the environment for current and future generations.

Please Note: The duties and performance standards set out in this job specification reflect the key requirements of your job at the current time. They are not meant to be exclusive or exhaustive. As our business develops or requirements change you may be required to perform different duties or tasks. The Company retains the right to ask you to undertake additional or different duties. You will be given reasonable notice and any extra duties given to you will be within your capability. As your duties change your job specification should be updated.

Technical Lead

About the role