About the role

Business Unit: Cost Centre:

Location: Delhi

Domain: Sales & Marketing

Department: Sales & Marketing

Level: Assistant Manager / Deputy Manager

Last updated on:

Degree of Travel required to: High

Sales and Business development of Cosmo Films products in designated territory

Role directly reports to

Positions that report into this role

5-10 years of experience in export sales / international business, preferably in paper & printing industry
Proven experience handling overseas customers, distributors, and export documentation
Exposure to multiple international markets

Proficiency Level	Basic	Advanced	Expert
Personal Impact			✓
Analytical Thinking		✓
Drive for Entrepreneurship			✓
Effective Communication			✓
People Impact	Collaboration for Success	✓
Developing Self & Others		✓
Accountability of Self & Others			✓
Business Impact	Managing Change & Innovation		✓
Sustainable Customer Focus			✓

Identify and develop new export markets, customers, and channel partners across assigned geographies.
Generate new business opportunities through market research, trade fairs, exhibitions, and customer visits.
Build and manage a strong pipeline of prospective international customers.
Develop market entry strategies for new regions in line with business objectives.

Achieve export sales targets (volume, value, contribution margin) as per annual business plan.
Negotiate pricing, commercial terms, payment terms, and contracts with overseas customers.
Prepare and present export sales forecasts, budgets, and periodic performance reports.
Monitor market pricing trends, competitor activities, and customer demand patterns.

Manage strategic international key accounts and distributor relationships.
Ensure regular engagement with customers to understand evolving requirements and opportunities.
Address customer concerns related to quality, delivery, pricing, and service.
Drive customer retention, repeat orders, and long-term partnerships.

Coordinate with internal teams (production, planning, supply chain, logistics, finance, and quality) to ensure timely execution of export orders.
Ensure accuracy and completeness of export documentation including LC compliance, shipping documents, and regulatory requirements.
Monitor order status, shipment schedules, and on-time delivery performance.

Ensure adherence to export regulations, INCOTERMS, customs requirements, and country-specific compliance norms.
Manage payment realization, LC negotiations, and credit risk in coordination with finance teams.
Stay updated on international trade policies, duties, and export incentives.

Analyze global packaging trends, customer preferences, and regulatory developments.
Provide inputs for new product development based on international market needs.
Recommend pricing strategies, product positioning, and portfolio optimization for export markets.

Work closely with R&D, quality, and operations teams to support customer trials, approvals, and technical discussions.
Support resolution of quality complaints and claims from export customers.
Collaborate with marketing teams for international branding, brochures, and trade show participation.