Senior Manager- Strategy & Transformation

Job Description

JOB ENVIRONMENT

 

Our mission at AXA is to empower people to live a better life. We have to move from a perceived payer of claims to a strong partner in life for our customers. Thus, our role as AXA Global Operation Business Operation (AXA GOBO) must be to support and to empower all AXA teams in the best way to achieve together this meaningful aspiration.

The most powerful levers to achieve this can be summarized as  Innovation  and  Execution , and will drive all Operations teams:

• Innovation: To create and provide the prerequisites and opportunities for all AXA teams to develop leading innovative solutions for the needs of our current and future customers
• Execution: To create an environment which allows our teams all over the world to bring their ideas to reality and make our strong promise to the customers happen

 

Our Mission at AXA GOBO is

Together with entities, we deliver advanced services and shape solutions that drive operational excellence.

 

Our Vision at AXA GOBO is

Building on unique capabilities and expertise, our teams dare to open new doors for AXA. 

 

 

PRESENTATION OF THE TEAM 

 

The Strategy Enablement & Transformation team defines and drives AXA GOBO business and operations strategy in partnership with Executive Leadership team to deliver their strategic business priorities. The team is responsible for:

1. Overarching program leadership for the AXAllence Program Portfolio projects, ensuring all steering, project management and deliverables are effectively achieved
2. Driving execution across all AXAllence projects through thought leadership, project management methods, and ensure deliverables and coordination
3. Leading strategy development and transformation for GOBO, in response to company capabilities, analysing partner needs and the competitive market context.
4. Designing and implementing a strategic portfolio management for AXA GOBO including process, method and governance
5. Managing and tracking the budget and deliverables for all strategic programs
6. Ensuring proper support for the strategic portfolio projects, through existing teams and capabilities

 

 

 

SCOPE OF THE ROLE

 

We have a fantastic opportunity to appoint a Lead Strategic Program Delivery at AXA GO Business Operations, supporting the Head of Strategy Enablement & Transformation as an integral part of our SE&T team. Working in a fast-paced and multi-cultural environment, we are looking for a candidate who feels comfortable and is experienced in working with a wide variety of international stakeholders and senior management. A true thought leader, you will be experienced and pragmatic in supporting a global transformation program. Within this role, managing varying levels of ambiguity, implementing pragmatic solutions, and building excellent working relationships will be paramount to enable the successful delivery of the program. 

 

With a proven track record of managing hands on operational and strategic projects delivery of medium to high complexity and scale from definition to closure, you will be responsible for the end-to-end delivery of a single project or a work-stream of a larger project/program, proactively balancing scope, schedule, budget, risks, outcomes, and benefits. Working closely with the Head of Strategy Enablement & Transformation you will drive critical strategic projects globally to improve current business operations and revise them to achieve the long-term vision. A highly skilled professional you will be responsible for setting a common project management framework for GOBO as well as develop and implement the new governance and process.

 

As a hands-on Lead Strategic Program Delivery you will be humble but driven, performing, and dedicated with a keen eye for attention to detail.

 

CONTENT OF THE ROLE

 

Strategic Planning and Operations

 

• Definition and delivery of key strategic initiatives, from concept through to execution, undertaking market and business discovery activities to enable formation of strategic recommendations.
• Bringing thought leadership into the business to challenge the CEO and their Senior Leadership Team and drive transformational opportunities.
• Closely track multiple workstreams and initiatives, documenting performance vs key milestones, proactively anticipating any issues that could result in delays, ensuring that sponsors and stakeholders are made aware and engaged in resolution
• Design and implement scalable operational frameworks, processes, and policies to ensure consistency, efficiency, and compliance across departments. 

 

Project Management

• Championing the adoption and consistent application of project and portfolio management processes and tools, to help track the delivery of the transformation program against KPIs
• Owning, maintaining, and continuously improving the PMO reporting systems and registers
• Develop and improve our approach to program, project and change management in support of the strategic planning cycle for relevant investments for GOBO
• Drive process improvement initiatives within the PMO by evaluating existing practices, identifying opportunities for enhancement, and implementing streamlined procedures to optimize project management efficiency
• Act as relationship manager with key integral stakeholders and clearly convey project status and issues, constraints, risks, and plans to all audience levels, with an understanding of the impact of problems across the organisation and facilities collaborative solutions

 

PERIMETER OF THE ROLE

 

     GLOBAL (based in India or Morocco)

REGIONAL

LOCAL

 

 

PROFILE, SKILLS & COMPETENCIES

 

• Stakeholder Management: Exceptional stakeholder management skills with the ability to inform, persuade, influence, and constructively challenge a wide range of internal and external stakeholders
• Communication Skills: Excellent written and verbal communication and influencing skills, at all working and management levels
• Analytical and problem-solving: A profound ability to identify problems, analyse data, and develop effective solutions. Demonstrable ability to understand, interpret, analyze, and present complex data.
• Strategic Thinking: The ability to apply strategic thinking to ensure alignment with the organisation's vision, goals, and objectives while ensuring the PMO's objectives are achieved.
• Project Management: A strong background and 10+ years' experience in overseeing multiple projects, creating detailed project plans, and managing budgets, timelines, and communication plans and deep expertise in project management methodologies and practices.
• Business Acumen: The understanding of business operations, process improvement, and financial analysis to be able to drive the PMO strategy and align it with the organisation's goals and objectives.
• Education: Masters' Degree in International Business Administration, Finance, Strategy, Operations, or equivalent professional experience
• Experience: 10+ years' experience in a Business Management, Strategy and Planning, Data Analytics, large scale project management with management consulting firms or top corporates