About the role

Cash Cycle Operations Manager

Job Summary:

The Cash Cycle Operations Manager plays a pivotal role in overseeing finance operations, focusing on cash application and receivables management. This position is integral to ensuring a smooth cash flow process, enhancing operational efficiency, and maintaining compliance with financial controls.

Key Responsibilities:

Manage and optimize cash application processes, ensuring timely and accurate allocation of cash to accounts receivable.
Oversee accounts receivable operations, including collections and reconciliations, to enhance cash flow and reduce aging receivables.
Conduct bank reconciliations to ensure accurate financial reporting and adhere to financial controls.
Implement and monitor key performance indicators (KPIs) to evaluate operational efficiency and effectiveness.
Facilitate process improvement initiatives, identifying areas for improvement and implementing solutions.
Handle issues and exceptions proactively, providing resolutions to minimize disruptions in cash cycle operations.
Provide leadership and mentorship to team members, contributing to their professional development and growth.

Requirements:

6-12 years of experience in Cash Cycle or Finance Operations, with a proven track record in one or more key areas: Cash Application, Accounts Receivable, Bank Reconciliation, or Carrier Disbursements.
Strong knowledge of US GAAP, SOX compliance, and financial controls.
Demonstrated experience in managing reconciliations and understanding KPI operational metrics.
Proficiency in process improvement methodologies and experience with issue and exception handling.
Prior leadership experience in roles such as Team Lead, Senior Specialist, or Subject Matter Expert (SME).
Experience in workflow allocation and workload management within a finance operations environment.
Ability to monitor performance effectively and provide constructive feedback to team members.

Preferred Qualifications:

Experience in the Insurance or Commercial Risk sectors, or within Financial Services.
Prior experience in Shared Services or Global Capability Centers (GCC).
Familiarity with financial systems such as SAP or Oracle.
Certification in Lean or Six Sigma methodologies to enhance process improvement efforts.

Benefits:

Competitive salary and performance-based bonuses to recognize your contributions.
Comprehensive health and wellness plans, including medical, dental, and vision coverage.
Flexible working hours and opportunities for remote work to promote work-life balance.
Professional development programs and training opportunities to foster your career growth.
A collaborative and inclusive work environment that values diversity.
Retirement savings plans with company matching to help you plan for your future.
Employee discount programs and perks at various retailers and service providers.

O2C - Manager/Sr. Manager