O2C

Job Description

Job Title:

Assistant Manager - O2C

Department:

GBS

Reports To:

Manager - Shared Services

Location:

Gurgaon

Occupant:

Ensure the accuracy of information in the O2C module, including deposits and invoices, to guarantee that both sales and the company's cash flow are correct and complete. Validate that the information is properly integrated with the accounting and finance departments, and ensure that all outstanding balances are reported to the appropriate departments for follow-up and collection management.

General Purpose of the Position:

To oversee and enhance the operational processes in the Order to Cash (O2C) domain, ensuring efficient management and accurate financial reporting.

Main Functions of the Position:

1. Provide regular training to the team on processes and/or knowledge that require reinforcement. Also, address training requests from the client, ensuring that all their needs and expectations are met.
2. Ensure that revenues are recorded in the ERP system and that bank deposits are identified weekly.
3. Supervise weekly the reconciliation of revenue between the Point of Sale and the ERP system, as well as between the ERP system and the bank statement. This includes identifying and resolving discrepancies, ensuring the accuracy and integrity of financial records.
4. Monitor the performance of analysts, ensuring that they implement and strictly follow the procedures and policies in force in all the processes they manage.
5. Actively promote the continuous improvement of the area's processes, encouraging analysts to identify optimization opportunities and propose innovative solutions using technology to increase operational efficiency and effectiveness.
6. Validate the timely and accurate delivery of the module's operational deliverables, both weekly and monthly, ensuring the quality and reliability of the information.
7. Review the reconciliations between the O2C module and accounting, ensuring the integrity of the information.
8. Analyze information related to income, deposits, and portfolio aging. Provide specific analyses, proposals, and/or comments to management, with the goal of optimizing financial management.

Human Resources Compensation:

Job Dimensions:

Direct responsibility for budget figures and deviations from actual figures. Approves the Company's budgets.

Relevant Decisions Strategic Impact:

He is directly responsible for the budget figures as well as any deviations from the actual figures.

Communication:

Good communication and a service-oriented attitude. Efficient and clear information exchange.

Budget Management:

1. There is no interaction whatsoever with budget-related issues.
2. Provides and organizes information that will be used in budget preparation.
3. Analyze and interpret budget numbers and can perform difference analysis against actual results.
4. Specifies the requirements for preparing business, production, or expense budgets.
5. May be responsible for preparing the figures.

Reporting Line:

Responsible for accounts receivable, invoicing, revenue validation. Must have ERP and Microsoft Office Suite experience. Personnel management experience required.

Years of Experience:

4-5 years

Concept Mandatory Desired:

• Age: 25 and up
• Degree: Bachelor's degree in Administration, Accounting, Finance
• Other Studies: Finance
• Languages: English

Areas of Expertise:

1. O2C Analysts

Total Positions:

1 - Total Population: 6

Skills:

• Collaborative and problem-solving.
• Negotiation and influence over others.
• Ability to convey high-level messages to change the course of a company or group of companies.