About the role

Head of Enterprise Systems - Oracle Fusion

Position Title, Responsibility Level

Head of Enterprise Systems

Management

Function

Global Technology, Enterprise Digital Applications

Reports to

Vice President – Enterprise Digital

Permanent/ Temporary

Permanent

Span of Control

8 to 10

Location

Noida SEZ

Basic Function

Techno-functional specialist with deep experience in one of the domain areas of Oracle Fusion – Finance, HR, Projects, Technical
This role requires strong leadership, execution excellence, and the ability to manage multiple teams while ensuring high-quality delivery aligned with business objectives
Bring strategic view to drive delivery and innovation on Oracle Fusion in the enterprise functions
Drive deployment of Fusion modules
Work in close coordination with leaders, cross-functional teams and SI partners to deliver the project
Coordinate with Technology teams for development and System Admin related activities
Establish capability to manage Fusion Cloud with continuous enhancements, rollouts and operational delivery
Business partner role with leadership to drive new innovations, analytics, user experience
Having good communication and interpersonal skills
Capability to manage stakeholders’ expectation and escalations

Key Responsibilities

Lead end-to-end project delivery and operations for Oracle Fusion.
Oversee team performance, delivery timelines, and quality benchmarks.
Collaborate with business, technical, and client teams to ensure seamless execution.
Manage risks, dependencies, and escalations, ensuring proactive issue resolution.
Drive resource planning, utilization, and talent development within delivery teams.
Ensure adherence to best practices, governance models, and compliance standards.
Foster a culture of continuous improvement and innovation.
Partner with leadership in driving digitization of processes across EXL
Build strong capability of Fusion Cloud in EXL
Manage regular upgrade of application, implement new features being introduced by OEM
Focused on team development and continuous training
Manage internal stakeholders
Manage external partners

Primary Internal Interactions

Functional Heads/ VPs/ AVPs in functions - Finance, Business Operations, Legal, Global Technology & Growth Team.
Interaction with external clients.
Internal Audit and SOX - Compliances/ controls in projects

Primary External Interactions

Statutory Auditors
Implementation Partners
Resourcing Partners

Organizational Relationships

Reports To: Vice President – Enterprise Digital Applications

Supervises: Managers and Lead Assistant Managers

Skills

Technical & Process Skills

Implementation and Delivery experience in Oracle Fusion Cloud Modules
Well versed with Fusion technology landscape and how integrated solutions can be deployed
Strong Techno-functional troubleshooting skills in Fusion – 50-70% Functional, 30-50% technical
Analytical tools: Use of OTBI, Power BI
Create process design documents, BRDs
Should possess good verbal and written communication skills
Should be able to work independently with the senior stakeholders
Hands-on experience in Oracle E-Business Suite Applications (R12) will be an added advantage.
Ability to learn new technologies
Ability to think outside the box and a strong curiosity to understand and learn new things
Demonstrated understanding of business data, proper data use / consumption, data quality, and stewardship.
Ability to partner with both business and technical subject matter experts to ensure standardization of operational information and execution of enterprise-wide data governance policies and procedures.
Ability to solicit followership from the functional teams to think beyond the way the things work today.
Ability to align various stakeholders to a common set of standards and promote the benefits of master data quality and governance
Strong understanding of Agile, Waterfall, and hybrid delivery models.
Experience in stakeholder management at executive and operational levels.
Ability to drive large-scale transformation initiatives.

Soft skills (Desired)

Ability to handle internal clients
Time management and workload planning skills
Focus on quality and process improvements
Project management
Strong analytical, problem-solving, and decision-making skills

Soft Skills (Minimum)

Excellent communication and customer interaction skills (Documentation, presentation, reporting, preferable exposure to international / reputed clients).
Problem solving and decision making.
Ability to build strong working relationships with the business user community.

Education Requirements

Post Graduate or any other professional qualification
Certifications in PMP, Agile, ITIL, or relevant enterprise application domains

Work Experience Requirements

Overall 12-15 years experience
8+ years overall experience in Oracle ERP/ Fusion Techno-Functional
Experience of Oracle Fusion implementation and Delivery Management
Experience with multi-vendor and offshore/onshore delivery models.
Knowledge of cloud-based enterprise applications and digital transformation projects.

Annexures:

Acknowledgement (acknowledge that the information contained in this document is factual and complete)

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Candidate Supervisor/Manager Date

Head of Enterprise Systems Management - Oracle Fusion