Quality Head

Job Description – Head of Quality (Oil & Gas | CNC Machining | API Repair & Remanufacturing) Location: Dammam, Saudi Arabia Industry: Oil & Gas – Advanced CNC Machining, API Certified Remanufacturing & Repair Reports to: Plant Head / Operations Director Role Purpose The Head of Quality will be responsible for establishing, leading, and continuously improving the Quality Management System for an advanced CNC machining and API certified remanufacturing & repair facility serving the Middle East oil & gas sector. The role ensures full compliance with API, ISO, customer, and regulatory requirements while driving a strong quality culture across operations. Key Responsibilities Quality Leadership & Strategy • Lead the overall Quality function for machining, remanufacturing, repair, and service operations. • Define and implement quality strategies aligned with API, ISO, and customer specific requirements. • Act as Management Representative for Quality during audits and customer reviews. • Build a strong quality culture focused on prevention, compliance, and continuous improvement. Standards, Certifications & Compliance • Ensure compliance and certification maintenance for: o API Q1 / API Q2 o API product certifications (as applicable – API 6A, 7-1, 16A, etc.) o ISO 9001 o Customer-specific Oil & Gas standards (ARAMCO, ADNOC, PDO, etc.) • Lead API audits, surveillance audits, and customer audits end-to-end. • Ensure compliance with Saudi Aramco and regional regulatory requirements. Manufacturing & Process Quality • Oversee quality assurance for: o Advanced CNC machining (VMC, HMC, Turning, Multi-axis) o Remanufacturing, refurbishment, and repair of oil & gas components • Approve process controls, inspection plans, control plans, and quality gates. • Ensure first article inspection (FAI), in-process inspection, and final inspection effectiveness. • Review machining drawings, GD&T, specifications, and customer requirements. Inspection, Testing & Metrology • Ensure robust inspection and testing practices including: o Dimensional inspection (CMM, gauges, precision tools) o NDT coordination (UT, MPI, PT, RT as applicable) o Material traceability and certification (MTCs) • Maintain calibration systems and metrology compliance. Non-Conformance & Corrective Action • Lead NCR, CAR, and CAPA processes. • Drive root cause analysis using tools such as 8D, 5-Why, Fishbone. • Reduce internal and external rejection, rework, and customer complaints. • Lead customer complaint resolution and technical clarifications. Supplier & Vendor Quality • Establish and manage Supplier Quality Assurance (SQA). • Qualify, audit, and monitor suppliers and subcontractors. • Ensure material and outsourced process compliance to API and customer standards. Documentation & Traceability • Ensure complete documentation and traceability for: o Repair & remanufacturing jobs o Machining work orders o Heat numbers, batch traceability, repair history • Oversee QMS documentation, SOPs, WI, formats, and records. Team Management & Capability Building • Lead and develop Quality Engineers, Inspectors, and NDT coordinators. • Train teams on API requirements, inspection techniques, and quality tools. • Support cross-functional teams (Production, Engineering, SCM) on quality matters. Key Performance Indicators (KPIs) • Audit outcomes (API, ISO, customer) • Customer complaint rate & closure cycle time • First-pass yield / Right First Time (RFT) • Internal & external rejection rate • Supplier quality performance • CAPA effectiveness Qualification & Experience Education • Bachelor’s degree in Mechanical Engineering or related discipline. • Quality certifications (Lead Auditor – ISO / API) preferred. Experience • 15+ years in Quality within Oil & Gas manufacturing / machining environment. • Minimum 5–7 years in a leadership role managing quality teams. • Strong experience with API Q1 / Q2 and API repair & remanufacturing. • Proven exposure to advanced CNC machining operations. • Middle East experience is highly preferred. Technical Skills • API standards & Oil & Gas customer specifications • CNC machining quality control & GD&T • Root cause analysis & problem-solving tools • NDT coordination & inspection methods • ERP / QMS documentation systems • Audit handling & customer interface