HRO

Key Responsibilities

1. HR Operations & Service Delivery

• Manage end-to-end HR operational activities including onboarding, offboarding, employee life-cycle management, and HR administration.
• Ensure HR processes are efficient, standardised, and aligned with best practices.
• Oversee HR Helpdesk / shared services to deliver timely employee support.

2. HR Compliance & Governance (UK-specific)

• Ensure HR practices comply with UK employment laws (e.g., Employment Rights Act, Equality Act, GDPR, Working Time Regulations).
• Maintain and update HR policies, handbooks, and internal guidelines.
• Lead internal audits and ensure compliance with data security and retention requirements.

3. HR Systems & Reporting

• Manage and optimise HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM, BambooHR).
• Ensure accurate data management and integrity across all HR systems.
• Produce regular HR analytics and dashboards (headcount, attrition, absence, workforce trends).

4. Payroll & Benefits Coordination

• Collaborate with payroll providers to ensure accurate monthly payroll processing.
• Manage benefits administration (pensions, health insurance, leave policies, flexible benefits).
• Support annual compensation cycles and statutory reporting.

5. Process Improvement & Projects

• Lead HR transformation initiatives to improve operational efficiency.
• Implement automation and digitalisation within HR workflows.
• Drive continuous improvement across HR services using Lean methodologies where applicable.

6. Team Leadership

• Lead, mentor, and develop an HR operations team.
• Allocate resources, manage workloads, and promote a high-performance culture.