SRE & Observability Lead

GreenTree Advisory Services Pvt. Ltd. · posted 3 months ago

Noidana

About the role

Skills and Qualifications

Technical Expertise
- Solid knowledge of Technology Infrastructure (Servers, Networks, Cloud), Application architecture, and modern observability stacks.
- Knowledge of tools and technology like:
  - ITSM - ServiceNow
  - End User - Systrack, NetSkope, CrowdStrike etc.
  - Network NMS, Aviatrix, PaloAlto FW, Arista Switches, Wi-fi tech etc.
  - Servers and Cloud - SCOM, Cloudwatch etc.
  - Contact Center – SoliCall, Operata, AppNeta etc.
  - Observability Platforms like DataDog, Dynatrace, NewRelic etc.
- Experience with AI for Observability , AIOps platforms, and large-scale monitoring/log management systems.
- Familiarity with cloud-native ecosystems (AWS/GCP/Azure), containerization (Kubernetes, Docker), and CI/CD integration.

Leadership and Communication
- Proven ability to lead cross-functional teams across geographies.
- Strong executive presence with excellent verbal, written, and presentation skills .
- Ability to simplify technical concepts into business-aligned narratives.
Business & Analytical Acumen
- Data-driven mindset with ability to connect metrics with operational and financial impact.
- Experience in creating value stories , business cases, and customer success narratives.