Senior Employee Engagement Manager

Senior Manager – External Communications (India)- Band D
Location: Bangalore

About the Role

As Senior Manager – External Communications (India), you will lead and execute high-impact external communications for the India market, working closely with regional and global communications teams. The role focuses on managing PR agency partnerships, supporting high-visibility external events, and strengthening the company’s media presence and reputation in India. You will act as the on-ground communications lead for media-facing initiatives, ensuring consistency with global narratives while tailoring them for local relevance.

Key Responsibilities

External Communications Strategy:
Develop and execute external communications strategies for the India market in alignment with APAC and global communications priorities, supporting brand reputation and business objectives.

PR Agency Management:
Guide, manage, and evaluate PR agencies covering the India market, ensuring high-quality media outreach, message discipline, and consistent delivery against agreed objectives and KPIs.

Media Engagement & Visibility:
Support and execute media-facing initiatives, including press interactions, interviews, announcements, and thought leadership opportunities, in coordination with regional external communications teams.

High-Visibility Events Support:
Provide on-ground communications support for high-visibility external events in India that have a strong media angle, including leadership events, industry forums, conferences, and announcements.

Narrative & Messaging:
Translate global and regional narratives into compelling, locally relevant stories for the Indian market, ensuring message consistency across media touchpoints.

Stakeholder Collaboration:
Partner closely with APAC External Communications, leadership teams, and business stakeholders to align external messaging with strategic priorities.

Reputation Management:
Monitor media coverage and external sentiment in India, proactively identifying risks and opportunities to protect and enhance the company’s reputation.

Performance Measurement:
Track and analyze media coverage, PR effectiveness, and campaign outcomes, providing insights and recommendations for continuous improvement.

Budget & Vendor Oversight:
Manage budgets related to external communications and PR agency engagements, ensuring cost-effective execution and value delivery.

About You

You are a seasoned external communications professional with a strong understanding of the Indian media landscape. You are confident managing agencies, advising senior stakeholders, and operating in fast-paced, high-visibility environments. You bring a strategic mindset, strong execution skills, and the ability to balance global consistency with local relevance.

Requirements

·       University degree or equivalent in Communications, Journalism, Marketing, or Business

·       10–12 years of professional experience in external communications, PR, or corporate communications

·       Hands-on experience managing PR agencies in India

·       Strong understanding of the Indian media ecosystem

·       Excellent storytelling, writing, and verbal communication skills in English

·       Experience working in multinational or global organizations

·       Exposure to regional or global communications frameworks

Nice to Have

·       Experience in financial services, B2B, or professional services environments

·       Experience supporting leadership visibility and spokesperson positioning

·       Familiarity with crisis communications and issues management

·       Strong stakeholder management and consulting skills

About the Role

As Senior Manager – External Communications (India), you will lead and execute high-impact external communications for the India market, working closely with regional and global communications teams. The role focuses on managing PR agency partnerships, supporting high-visibility external events, and strengthening the company’s media presence and reputation in India. You will act as the on-ground communications lead for media-facing initiatives, ensuring consistency with global narratives while tailoring them for local relevance.

Key Responsibilities

External Communications Strategy:
Develop and execute external communications strategies for the India market in alignment with APAC and global communications priorities, supporting brand reputation and business objectives.

PR Agency Management:
Guide, manage, and evaluate PR agencies covering the India market, ensuring high-quality media outreach, message discipline, and consistent delivery against agreed objectives and KPIs.

Media Engagement & Visibility:
Support and execute media-facing initiatives, including press interactions, interviews, announcements, and thought leadership opportunities, in coordination with regional external communications teams.

High-Visibility Events Support:
Provide on-ground communications support for high-visibility external events in India that have a strong media angle, including leadership events, industry forums, conferences, and announcements.

Narrative & Messaging:
Translate global and regional narratives into compelling, locally relevant stories for the Indian market, ensuring message consistency across media touchpoints.

Stakeholder Collaboration:
Partner closely with APAC External Communications, leadership teams, and business stakeholders to align external messaging with strategic priorities.

Reputation Management:
Monitor media coverage and external sentiment in India, proactively identifying risks and opportunities to protect and enhance the company’s reputation.

Performance Measurement:
Track and analyze media coverage, PR effectiveness, and campaign outcomes, providing insights and recommendations for continuous improvement.

Budget & Vendor Oversight:
Manage budgets related to external communications and PR agency engagements, ensuring cost-effective execution and value delivery.

About You

You are a seasoned external communications professional with a strong understanding of the Indian media landscape. You are confident managing agencies, advising senior stakeholders, and operating in fast-paced, high-visibility environments. You bring a strategic mindset, strong execution skills, and the ability to balance global consistency with local relevance.

Requirements

·       University degree or equivalent in Communications, Journalism, Marketing, or Business

·       10–12 years of professional experience in external communications, PR, or corporate communications

·       Hands-on experience managing PR agencies in India

·       Strong understanding of the Indian media ecosystem

·       Excellent storytelling, writing, and verbal communication skills in English

·       Experience working in multinational or global organizations

·       Exposure to regional or global communications frameworks

Nice to Have

·       Experience in financial services, B2B, or professional services environments

·       Experience supporting leadership visibility and spokesperson positioning

·       Familiarity with crisis communications and issues management

·       Strong stakeholder management and consulting skills