Manager - Tax

Job Description

Position Title	Manager
Function, Responsibility Level	Tax
Reports to	Assistant Vice President - Operations
Location	Noida (Center 59)
Span of Control	NA
Position Type	Permanent

Basic Function

Alignment with Insurance Finance Operation vertical to determine financial outcomes and strategies by analyzing operation data/reports.

Governance of daily deliverables, assigned tasks and ensuring accurate Month-end/Quarter-end/Period-end for respective portfolio.

Manage end to end Tax vertical for Insurance LOB.

Stakeholder management including internal leadership and client business partners.

Optimization of workforces, providing real time resolutions and end to end cash flow management.

Essential Functions

The primary responsibilities of this role include –

• Lead all tax-related activities for the Insurance LOB, including direct tax, GST, transfer pricing, and international tax matters.
• Ensure accurate and timely tax filings, assessments, and audits in compliance with Indian regulatory requirements.
• Develop and execute robust tax strategies to optimize the effective tax rate and ensure business sustainability.
• Monitor legislative and regulatory tax law developments, communicate the effects of these developments to management, and create strategies to capitalize on changes.
• Partner with cross-functional teams (finance, legal, compliance, business operations) to provide tax guidance on new products, business models, or expansions.
• Manage tax audits and investigations, acting as a liaison with tax authorities and external advisors.
• Provide tax insights for financial planning, forecasting, and reporting cycles.
• Build and mentor a high-performing tax team; ensure knowledge upskilling and operational efficiency.
• Support M&A transactions, due diligence, and post-merger integrations from a tax perspective.
• Support the preparation of the IPT returns and support Head of Tax to upload Tax returns.
• Preparation of corporate tax provisions.
• Accounting and preparation of VAT Technical File.

Performance Parameters

• Performance adherence as per agreed SLAs and KPIs.
• Team objectives and accomplishment of assigned goals.
• Client relationship management.
• People management and development.

Primary Interactions

Internal

Internal leadership, for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance.

Team members for the purpose of seeking co-operation & providing clarification on process related matters, assistance and support in case of issues faced.

External

Subject Matter Expert at client level for the purpose of handling process related issues, queries and escalated transactions.

Onshore Manager and SMEs for daily planning of work and execution of deliverables.

Work Experience & Other Requirements

• MBA from renowned university with 10+ years of experience [Insurance Domain + BPO].
• 5+ years of experience in people management.
• Effective and diplomatic oral and written communication skills.
• Robust time management and organization skills.
• Self-disciplined and result oriented.
• Ability to multitask.
• Commitment and drive for results.
• Strong analytical skills.
• Ability to understand and question established process guidelines in order to bring about possible process improvements.
• Ability to find solution – especially for client queries and issues.

Date : 02-04-2026