About the role

ServiceNow Test Engineer Position Overview

Responsibilities / Job Description

Design, develop, and maintain automated test scripts for ServiceNow applications using tools such as Selenium, ServiceNow Automated Test Framework (ATF), or similar technologies.
Collaborate with project stakeholders to understand product requirements and create detailed test cases for automation.
Perform manual testing when necessary to gain insights into application workflows and processes, translating them into automated test scripts.
Generate detailed test reports and metrics to communicate the status of testing efforts to stakeholders.
Participate in code reviews and provide feedback on testability and automation best practices within the ServiceNow environment.
Integrate automated tests into the continuous integration and continuous deployment (CI/CD) pipeline, ensuring efficiency and effectiveness in the testing process.
Investigate and troubleshoot issues found during automated testing, working closely with developers to resolve them.
Maintain test environments and test data to ensure consistency and reliability of automated tests.
Document test cases, test results, and automation processes for future reference and compliance.
Collaborate closely with the development team to enhance test automation frameworks and contribute to ongoing improvements in testing methodologies.
Stay updated on industry trends and advancements in ServiceNow testing tools and techniques.

Strong educational background with a degree in IT or a related field.
Proficiency in programming languages such as Java, JavaScript, or Python.
Experience with ServiceNow platform and understanding of its modules and functionalities.
Familiarity with testing methodologies and tools for defect management, such as JIRA or similar.
Excellent analytical and problem-solving skills, along with a proactive approach to identifying and resolving issues.
Strong communication skills, both written and verbal, with the ability to work effectively in a team-oriented environment.
Knowledge of Agile methodologies and experience working in Agile teams will be an advantage.
ISTQB Certified Tester Foundation level or equivalent certification is preferred.

End of Document