About the role

Order to Cash Specialist

Job Summary:

The Order to Cash Specialist plays a crucial role in managing the order fulfillment process and ensuring seamless cash flow for our organization. With a focus on the UK insurance sector, this position will drive efficiency and accuracy in billing, collections, and reconciliations, ultimately contributing to the financial health of the company.

Key Responsibilities:

Manage the end-to-end order to cash process including order entry, invoicing, collections, and cash application.
Coordinate with various departments such as sales, finance, and customer service to resolve billing discrepancies and customer inquiries.
Analyze customer accounts to ensure accurate payment processing and maintain updated account information.
Implement best practices to streamline the order to cash cycle, improving the overall efficiency and effectiveness.
Prepare monthly reporting on account receivables, aging analysis, and cash flow forecasts for senior management.
Work closely with the compliance team to ensure adherence to industry regulations and company policies.
Provide exceptional support to clients, fostering strong relationships and ensuring customer satisfaction throughout the order to cash process.

Requirements:

Minimum of 8 years of experience in the order to cash process, specifically within the UK insurance sector.
Strong understanding of financial principles and practices related to accounts receivable and credit management.
Proficiency in accounting software and ERP systems (e.g., SAP, Oracle, or similar platforms).
Excellent analytical skills with the ability to interpret financial data and provide actionable insights.
Strong communication skills, both written and verbal, with a customer-centric approach.
Attention to detail and a high degree of accuracy in processing financial transactions.
Ability to work independently as well as collaboratively in a team environment.

Preferred Qualifications:

Experience in automation tools within the order to cash process.
Professional certification in finance, accounting, or related fields (e.g., ACCA, CIMA).
Familiarity with UK insurance regulations and compliance standards.
Proven track record of implementing process improvements that enhance operational efficiency.

Benefits:

Competitive salary with performance-based bonuses and incentives.
Comprehensive health and wellness benefits, including mental health support.
Generous vacation policy and paid time off to promote work-life balance.
Opportunities for professional development and career advancement.
Flexible working arrangements including remote work options.
Engaging work environment with a focus on teamwork and collaboration.
Employee discounts on insurance products and services.

Order to Cash/O2C