Group Manager-Wealth Ops

Hiring Group Manager – Wealth OPS  
Location: Gurgaon/Noida  
Experience: 13+ Years
Work Mode: Hybrid
Shift Time – 12 PM to 9 PM

✅Key Focus Area
- Group Manager is accountable for the overall management of client services and colleagues within the group. Portfolio would include different products & services.
- The Group Manager is accountable for meeting or exceeding clients’ delivery expectations to ensure satisfaction, and the retention and future expansion of business.

✅ Job Responsibilities
- Accountable for all deliverables
- Ownership of Manager’s career path, succession planning and performance management - Focuses on enhancing technical & personal effectiveness through training, education and coaching
- Manage people managers (typically 3-4), careers, attrition and Employee engagement and manage own stakeholder relationships and acts as first point of escalation for projects
- Work closely with Unit Manager to track critical financial and operational metrics with a view to meet unit objectives and drive operational excellence.
- Leverage best practices followed in other operations groups in Consulting operations across the globe and introduce the same for the team.
- Risk Analysis and mitigation – Understanding of high impact risks, develop mitigation plans and governance
- Collaborate with support functions – TD, Quality, HR etc. to drive initiatives